XIMENA ESPINOZA
Chula Vista,CA
Summary
Proven track record in project management and public speaking, demonstrated at Chula Vista High School where I enhanced student attendance and managed high-trac periods. Expert in bilingual communication and critical thinking, consistently delivering toptier customer service and operational eciency.
Overview
3
3
years of professional experience
Work History
Food Handler/Customer Service Cashier
Jamba Juice
Phoenix, AZ
01.2024 - 06.2024
- Follow recipes and portion sizes to maintain consistency in taste and quality
- Ensure proper handling and storage of ingredients to guarantee freshness and safety
- Customer Service: Greet customers warmly and engage in friendly interactions to create a welcoming atmosphere
- Take and accurately process customer orders, offering recommendations and customization options as needed
- Address customer inquiries, concerns, and special requests with professionalism and efficiency
- Resolved customer complaints professionally in accordance with company policy.
Student Aid
Chula Vista High School
Chula Vista
08.2021 - 06.2022
- Help students/staff navigate library, complete checkouts, and process returns
- Located hard to find items for students/staff, checking other schools to satisfy unique needs
- Meet demands of 50 students/faculty at a time
- Handled student inquiries.
- Organized workshops and seminars to help students develop academic skills.
- Maintained accurate records of student attendance, grades, and other data points.
Food Service Handler
Hungry Hanks Deli
Chula Vista
04.2022 - 04.2023
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands
- Packaged and stored food products following proper handling and preservation methods
- Set up kitchen every morning by turning on equipment, cutting ingredients and stocking workstations
- Worked register and handled customer service
- Consistently followed safety protocols when preparing foods or operating machinery
Cashier/Retail
Marshall's
Chula Vista, CA
10.2023 - 12.2023
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers
- Utilized problem solving skills to effectively handle difficult situations
- Assisted customers with locating items throughout the store when needed
- Developed strong knowledge base regarding product features, benefits, warranties and returns policies.
Education
Highschool Diploma -
Chula Vista High School
06-2022
Bachelor of Science - Criminal Justice
Grand Canyon University
Phoenix, AZ12-2025
Skills
- Project Management
- Written Communication
- Report Preparation
- Time Management
- Bilingual (Spanish)
- Data Gathering
- File Management
Languages
Spanish
Professional
English
Professional
References
- Hungry Hanks Deli - Angelina Davis (619) 836-9955
- Marshall's - Luis (619) 273-1659
Timeline
Food Handler/Customer Service Cashier
Jamba Juice
01.2024 - 06.2024
Cashier/Retail
Marshall's
10.2023 - 12.2023
Food Service Handler
Hungry Hanks Deli
04.2022 - 04.2023
Student Aid
Chula Vista High School
08.2021 - 06.2022
Highschool Diploma -
Chula Vista High School
Bachelor of Science - Criminal Justice
Grand Canyon University
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