Ximena Espinoza
Miami,FL
Summary
Friendly and responsible professional dedicated to creating a welcoming environment for customers. Actively listens to customer needs and provides personalized recommendations. Demonstrates expertise in merchandising, payment processing, and maintaining store cleanliness. Known for being focused, hardworking, and punctual, with exceptional interpersonal and organizational abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Sephora
07.2023 - Current
- Created detailed reports on sales performance and customer feedback.
- Administered special promotions such as discounts or loyalty rewards programs.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Assisted in the development of new beauty products and services.
Beauty Advisor
JCPenney
11.2021 - 07.2023
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Education
AA in business administration and Marketing -
Miami Dade College
Miami, FL12-2025
High school Diploma -
Coral Gables Senior High School
Coral Gables, FL06.2023
Skills
Bilingual
Flexibility and Adaptability
Customer service
Time management
Communication skills
Hygiene standards
Team Collaboration
Relationship Building
Certification
- Child Development Associate
- CPR certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Beauty Advisor
Sephora
07.2023 - Current
Beauty Advisor
JCPenney
11.2021 - 07.2023
AA in business administration and Marketing -
Miami Dade College
High school Diploma -
Coral Gables Senior High School