Ximena Flores
Santa Maria,CA
Summary
Proven multitasker and organized professional, adept in customer service excellence and merchandise restocking, showcased across roles at Sufy B and Dante Stefono. Leveraged bilingual abilities and a strong work ethic to mentor staff, enhance customer satisfaction, and improve service quality, demonstrating reliability and a results-driven approach.
Overview
3
3
years of professional experience
Work History
Cashier
Sufy B
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cafeteria Worker
Kristen Woo
08.2023 - Current
- Cleaned and sanitized surfaces, tools and equipment.
- Restocked condiments, beverages and utensils per expected use levels.
- Scanning Cards
Cashier
Dante Stefono
06.2021 - 08.2021
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
No Degree - Sports Medicine
Orcutt Academy High School
Orcutt, CA06.2025
Skills
- Bilingual
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Merchandise Restocking
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Multitasker
- Organized
Accomplishments
I was a football team manager for two years and have about 400 community service hours. I met new people and learned a lot about sports. I am in a sports internship program. I love photography and take photos of athletes. It makes me happy to see another person happy doing what they love.
Cheer
As a result cheerleading forces me to step beyond of my comfort zone every day, it has been amazing for me. In addition to keeping me in shape, it fosters my leadership and teamwork abilities. My confidence is boosted and I feel accomplished after every practice and performance since I'm forced to improve my stunts and routines. I've gained resilience and a strong work ethic that benefit me in all facets of my life by constantly striving to improve my skills and assist my team.
Timeline
Cashier
Sufy B
06.2024 - Current
Cafeteria Worker
Kristen Woo
08.2023 - Current
Cashier
Dante Stefono
06.2021 - 08.2021
No Degree - Sports Medicine
Orcutt Academy High School
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