XIMENA MCTAVISH
Miami,FL
Overview
19
19
years of professional experience
Work History
Custom Closet Designer
The Container Store
Miami, Florida
08.2022 - 07.2024
- Designed innovative storage solutions for diverse customer needs.
- Assisted customers in selecting products for effective space organization.
- Utilized design software to create layouts and renderings.
- Implemented best practices for maintaining a clean and organized workspace.
- Worked with client via email, phone and in-person to collect information to complete designs.
Visual Merchandiser
Crate and Barrel
White Plains, NY
04.2012 - 02.2021
- Created retail displays to highlight particular products and drove sales according to corporate strategy
- Put together displays and layouts throughout store to promote trends and current sales items
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy
- Placed prices and descriptive signage to enhance displays and promote items
Manager Trainee
Crate and Barrel
Palo Alto, CA
08.2009 - 12.2011
- Worked closely with customers to understand needs and resolve issues
- Supervised, coached and mentored 6 -member staff
- Learned all aspects of business from ground-up
- Taught and understand all operational facets that contributed to long term business success
Department Manager
Crate and Barrel
Dallas, TX
09.2007 - 06.2009
- Worked closely with sales associates to complete daily tasks
- Performed opening and closing duties as part of management team and handled cash management
- Cultivated talented team of employees through outstanding mentoring, coaching and teaching skills
Sales Associate
Crate and Barrel
San Jose, CA
09.2005 - 07.2007
- Had highest sales revenue amongst all associates in the store
- Sold various products by explaining unique features and educating customers on proper application or usage
- Built and maintained relationships with peers and upper management to drive team success
- Answered product questions with knowledge of sales and promotions
Education
- Interior Design
Institute Toulouse Lautrec
Lima, Peru06.2004
- Business Administration
Institute Villa Alianza
Puerto Ordaz, VenezuelaBilingual Secretary
Katherine Gibbs School
McLean, VASkills
- Merchandising Knowledge
- Customer Needs Assessment
- Teamwork and Collaboration
- Customer Service
- Relationship Selling
Languages
Spanish
Timeline
Custom Closet Designer
The Container Store
08.2022 - 07.2024
Visual Merchandiser
Crate and Barrel
04.2012 - 02.2021
Manager Trainee
Crate and Barrel
08.2009 - 12.2011
Department Manager
Crate and Barrel
09.2007 - 06.2009
Sales Associate
Crate and Barrel
09.2005 - 07.2007
- Interior Design
Institute Toulouse Lautrec
- Business Administration
Institute Villa Alianza
Bilingual Secretary
Katherine Gibbs School