Ximena Mendez Estrada
Santa Paula,CA
Summary
Proven achiever with experience at Texis Flower Shop, adept in customer service and creativity. Excelled in roles requiring adaptability and team collaboration, significantly enhancing customer satisfaction and operational efficiency. Demonstrated exceptional problem-solving and communication skills, contributing to increased repeat clientele. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual, and driven. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Volunteer
School Organizations
08.2021 - 06.2025
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
Car Detailing Assistant
Small Business
08.2021 - 03.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
Floral Assistant
Texis Flower Shop
02.2022 - 05.2023
- Assisted lead florist with designing unique and creative floral displays for special events and occasions.
- Increased repeat clientele through exceptional customer service skills and attention to detail.
- Provided support during peak seasons by efficiently multitasking between multiple responsibilities without compromising quality or timeliness of deliveries.
- Streamlined order processing for improved efficiency, accurately taking and fulfilling orders in a timely manner.
- Served as a knowledgeable resource to customers seeking advice on flower selection for various occasions or specific meanings behind certain blooms.
- Managed daily store operations including opening/closing procedures, cash handling, and housekeeping tasks for an organized workspace.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Enrolled -
Santa Paula High School
Santa Paula, CA06.2025
Skills
- Community Service
- Team Collaboration
- Creativity and Innovation
- Social interaction
- Adaptability
- Dental terminology
- Customer service
- Time management
- Active listening
- Multitasking
- Problem solving
- Communication
Certification
- CPR Certification
- X-Ray License - processing
- Completion of Allied Dental Program
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Floral Assistant
Texis Flower Shop
02.2022 - 05.2023
Student Volunteer
School Organizations
08.2021 - 06.2025
Car Detailing Assistant
Small Business
08.2021 - 03.2024
Enrolled -
Santa Paula High School
Similar Profiles
La'Miya McDougaldLa'Miya McDougald
Volunteer at School OrganizationsVolunteer at School Organizations
Sadia AbdulleSadia Abdulle
Alansar Community Organization, Saint Louis, MO at School OrganizationsAlansar Community Organization, Saint Louis, MO at School Organizations
Gabrielle ReidGabrielle Reid
Volunteer at School OrganizationsVolunteer at School Organizations