Ximena Plascencia
Oceanside,United States
Summary
Detail-oriented Political Science and Economics graduate with a proven track record in leadership and customer service. Skilled in team coordination, communication, and problem-solving, with a history of enhancing team operations and customer satisfaction. Recognized for exceptional performance with the Employee of the Year award in 2022. Eager to apply skills in a dynamic, professional environment.
Overview
4
4
years of professional experience
Work History
Recreation Experience Staff
UC San Diego Recreation
San Diego, CA
02.2023 - 06.2024
- Greeted and assisted members, handled inquiries, and ensured a positive experience
- Managed administrative tasks such as scheduling appointments and processing payments
- Maintained a clean and organized front desk area.
Activities Assistant and Receptionist
Kearny Mesa Nursing Facility
San Diego, CA
10.2022 - 02.2023
- Provided courteous assistance and directed inquiries as the first point of contact
- Managed administrative duties such as transferring phone calls to the appropriate department, scheduling appointments, and completing any health-insurance related task
- Built strong personal connections with patients to ensure a pleasant stay
- Supported the smooth operation of the facility through accurate record-keeping.
Student Manager
UC San Diego Housing Dining Hospitality
San Diego, CA
11.2020 - 06.2022
- Managed a team of 40 students, promoting productivity through creative strategies
- Conducted interviews and made hiring or promotion decisions
- Scheduled students and organized weekly meetings with staff
- Developed leadership and team management skills.
Education
Double Bachelor's Degree in Political Science (Public Law) And Economics -
University of California San Diego
06.2024
Skills
- Fluent in English and Spanish
- Team Leadership Experience
- Customer Service Excellence
- Event Coordination
- Administrative Support
- Strong Problem-Solving Ability
- Clear Communication Skills
- Proactive Approach
- Cultural Awareness
- Organization and Time Management
- Multitasking
- Flexible and Adaptable
Awards
- Employee of the Year Award 2022, Recognized for exceptional performance and dedication.
- Principal's Award 2020, Awarded for perseverance and dedication during high school graduation
- Spokesperson at Conference for Immigrant Children in Guadalajara, Mexico 2018
Timeline
Recreation Experience Staff
UC San Diego Recreation
02.2023 - 06.2024
Activities Assistant and Receptionist
Kearny Mesa Nursing Facility
10.2022 - 02.2023
Student Manager
UC San Diego Housing Dining Hospitality
11.2020 - 06.2022
Double Bachelor's Degree in Political Science (Public Law) And Economics -
University of California San Diego
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