Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ximena Rodriguez

Covina,CA

Summary

Experienced professional with a strong background in customer service and conflict resolution at Triumph Brewing Company. Demonstrated expertise in analyzing legal documents and managing case files during Legal Internship. Proficient in legal research and fluent in Spanish, thriving in high-pressure situations while achieving outstanding outcomes. Retail expert with excellent sales abilities and a commitment to customer satisfaction, well-versed in fashion trends.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Triumph Brewing Company
Pasadena, CA
01.2025 - 05.2025
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Answered phones promptly to record and confirm reservations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Legal Intern

La Reyna del Credito
Downey, CA
12.2024 - 01.2025
  • Analyzed facts and case law to determine possible defenses for clients.
  • Compiled case files and maintained an organized database of legal materials.
  • Coordinated scheduling for meetings, depositions, and court appearances.
  • Assisted attorneys in preparing for hearings, trials, mediations, arbitrations.
  • Created and updated case management and client account databases.
  • Observed courtroom proceedings and strategy meetings to gain practical legal experience.
  • Facilitated communication between attorneys, clients, and court personnel.
  • Analyzed and organized legal documents for attorney review and case support.

Retail Sales Associate

Ross Dress for Less
Azusa, CA
02.2023 - 12.2024
  • Operated point-of-sale systems accurately to process payments from customers.
  • Greeted customers upon entering the store and provided assistance.
  • Demonstrated knowledge of store products and services.
  • Processed returned merchandise according to company policies.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.

Education

High School Diploma -

Northview High School
Covina, CA
05-2023

Skills

  • Legal research
  • Billing procedures
  • Court filing
  • Case management
  • Customer service
  • Conflict resolution
  • Time management
  • Bankruptcy law
  • Client interviewing
  • Fluent in Spanish
  • Microsoft office
  • Payment processing
  • Communication skills
  • Gift card management
  • Dressing room support
  • Transaction processing
  • Flexible schedule
  • POS system operation

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Restaurant Hostess

Triumph Brewing Company
01.2025 - 05.2025

Legal Intern

La Reyna del Credito
12.2024 - 01.2025

Retail Sales Associate

Ross Dress for Less
02.2023 - 12.2024

High School Diploma -

Northview High School

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