Ximena Rosales

Assisted dentists during examinations, cleanings, fillings, extractions, and other dental procedures.

• Prepared and sterilized dental instruments and treatment rooms according to infection-control standards.
• Welcomed and prepared patients for appointments, ensuring a comfortable and professional experience.
• Performed duties as dental assistant in a clinical setting.
• Took and developed dental X-rays and maintained accurate patient records.
• Assisted with patient charting, treatment documentation, and scheduling appointments.
• Provided patients with post-treatment instructions and education on proper oral hygiene.
• Followed OSHA and office safety guidelines to maintain a clean and safe clinical environment.
• Communicated professionally with patients, dentists, hygienists, and office staff.
• Dental Front Desk Receptionist
• Greeted patients and provided friendly, professional customer service upon arrival and throughout their visit.
• Managed patient check-in and check-out procedures, appointment scheduling, confirmations, and cancellations.
• Answered multi-line phone calls and responded to patient questions regarding appointments, treatments, and office policies.
• Verified patient insurance eligibility and benefits and assisted with insurance-related questions.
• Collected copayments, deductibles, and outstanding balances while maintaining accurate payment records.
• Maintained and updated patient information, medical histories, and insurance records.
• Coordinated appointments and communicated with dental providers to optimize daily scheduling and enhance office efficiency.
• Prepared and organized patient paperwork, treatment plans, referrals, and other office documentation.
• Assisted with billing, insurance claims, payment processing, and account inquiries.
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