Ximena Suarez
Mission,TX
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
3
3
years of professional experience
Work History
Technician
Jenkins Restorations
01.2023 - 09.2023
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Tracked and recorded parts and labor costs related to each service call.
- Defined clear targets and objectives and communicated to other team members.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Restoration Crew Leader
ServiceMaster
09.2020 - 01.2023
- Inspected damaged properties and contents to prepare job action plan.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Executed tasks within time and budget constraints.
- Positively engaged with customers and maintained professional appearance as company representative.
- Classified and assigned registration numbers to artifacts and supervised inventory control.
- Closely evaluated artifacts, documenting characteristics, measurements, and cultural importance of each piece.
Education
High School Diploma -
Lamar High School
Arlington, TXSkills
- Design Techniques
- Inventory Oversight
- File and Record Maintenance
- Extensive Organizational Skills
- Analytical Software
- Verbal and Written Communication
- Customer Satisfaction
- Troubleshooting
- Production Scheduling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Technician
Jenkins Restorations
01.2023 - 09.2023
Restoration Crew Leader
ServiceMaster
09.2020 - 01.2023
High School Diploma -
Lamar High School
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