Xin Luo
Columbus
Summary
Dynamic and results-driven professional with a strong background in customer service at The Ohio State University Dining Services. Proven ability to manage time effectively and communicate clearly, enhancing customer satisfaction. Multilingual with technology skills, adept at problem-solving and team collaboration, ensuring seamless operations in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Delivery Driver (Part-Time)
DoorDash
Columbus
04.2024 - Current
- Delivered food and goods to customers across the Columbus area using the DoorDash platform.
- Managed multiple orders efficiently while ensuring timely and accurate delivery.
- Gained experience in customer service, navigation, and personal responsibility.
Front Desk Assistant
The Ohio State University Dining Services
Columbus
03.2024 - 05.2024
- Assisted students in swiping their campus cards to access the dining hall during meal hours.
- Provided friendly and efficient customer service while maintaining smooth entry flow.
- Developed time management and communication skills in a fast-paced environment.
Waiter
Chinese Restaurant
Shenzhen
05.2023 - 08.2023
- Applied for a job as a waiter during the summer vacation.
- I served food in the restaurant.
- I learned some social skills.
Education
Bachelor of Science - Business Administration, Finance
The Ohio State University, Max M. Fisher College of Business
Columbus, OH05.2026
Skills
- Customer Service
- Communication
- Time Management
- Team Collaboration
- Problem-Solving
- Multilingual
- Technology Skills
- Financial analysis
- Effective communication
Hobbies and Interests
- Basketball – Skilled in playing basketball with team experience in both China and the U.S.
- Golf – Member of the Ohio State University Golf Club; regularly practice and play as a leisure sport
Activities Involvement
- Basketball Club, Shenzhen, China, Leader, 07/01/16, 07/31/19, Led basketball team to practice together every afternoon and play games with other schools., Learned leadership skills.
- Cantonese Club, Columbus, OH, Active Member, 09/01/22, Present, Learn how to speak Cantonese together in the classroom every Friday night.
Timeline
Delivery Driver (Part-Time)
DoorDash
04.2024 - Current
Front Desk Assistant
The Ohio State University Dining Services
03.2024 - 05.2024
Waiter
Chinese Restaurant
05.2023 - 08.2023
Bachelor of Science - Business Administration, Finance
The Ohio State University, Max M. Fisher College of Business
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