Xin Zhou
San Francisco,CA
Summary
Accomplished Vice General Manager at Chengdu Energy, adept in operations management and fostering team collaboration. Spearheaded diversity initiatives, greatly boosting company growth through innovative strategies. Excelled as a part-time Wine Educator at The CRU Wine Bar, enhancing brand awareness and customer satisfaction. Skilled in organizational development and leadership, with a proven track record in improving financial performance and staff development.
Overview
21
21
years of professional experience
Work History
Vice General Manager
Chengdu Energy
04.2020 - 08.2024
- Championed diversity and inclusion initiatives, fostering a culture of respect and collaboration among team members.
- Fostered a positive work environment, promoting employee engagement and job satisfaction.
- Overcame challenges in a competitive market by utilizing innovative approaches to problemsolving.
- Developed successful business strategies in collaboration with cross-functional teams to boost company growth.
- Mentored junior staff members on career development opportunities while providing ongoing support as they progressed within the company.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Improved employee productivity through effective staff training and performance evaluations.
- Negotiated favorable contract terms with suppliers/vendors resulting in significant cost savings for the organization.
- Evaluated emerging industry trends, incorporating relevant insights into future business plans.
Wine Educator (part-time)
The CRU Wine Bar
01.2020 - 08.2024
- Increased brand awareness by representing wineries at wine tasting events.
- Conducted in-depth research on various wines and regions, ensuring accurate and up-to-date information for clients.
- Provided ongoing support to clients as their personal wine consultant, nurturing long-term relationships.
- Gathered feedback from clients after each session, refining future educational offerings based on their input.
- Improved customer satisfaction through personalized attention and expert guidance on wine selection.
- Developed customized wine education materials for diverse clientele, resulting in increased sales.
- Managed client inquiries and reservations for wine education events, ensuring seamless coordination and execution.
- Designed visually appealing promotional materials for wine education events, capturing the attention of potential attendees.
- Boosted event attendance by coordinating and promoting educational wine seminars.
- Enhanced customer wine knowledge by conducting informative and engaging wine tastings.
- Traveled to vineyards both in China and Italy to better understand global winemaking process.
Education
Certified Sommelier - Sommelier
Court of Master Sommeliers Americas
San Francisco, CA 10.2024 - 10.2024
Level 4 Diploma in Wines - Wine Production And Business
WSET
08.2024
Bachelor of Science - Computer And Information Sciences
Sichuan University
Chengdu, Sichuan, China07.2003
Skills
- Operations Management
- Organizational Development
- Corporate Communications
- Team Player
- Time Management
- Efficient multi-tasker
- Leadership and team building
- Verbal and written communication
- Problem Resolution
- Crowd-pleaser
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Software
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Shotcut
Interests
Movie
Music
Baseball
Football
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Work-life balanceCompany CultureTeam Building / Company RetreatsCareer advancementTimeline
Certified Sommelier - Sommelier
Court of Master Sommeliers Americas
10.2024 - 10.2024
Vice General Manager
Chengdu Energy
04.2020 - 08.2024
Wine Educator (part-time)
The CRU Wine Bar
01.2020 - 08.2024
Level 4 Diploma in Wines - Wine Production And Business
WSET
Bachelor of Science - Computer And Information Sciences
Sichuan University
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