Summary

Overview

Work History

Education

Skills

Timeline

XING (Eleanor) GAO

Fremont,CA

Summary

I have a diverse background that covers everything from technical QA/QC and data analysis to marketing and business operations. I’m a detail-oriented problem solver who's just as comfortable in a lab setting as I am communicating with clients and building brand presence.

Overview

years of professional experience

Work History

Marketing & Brand Ambassador (Part-time)

Wukong Education

Bay Area

06.2024 - Current

Lead Conversion: Proactively engage with target demographics to introduce curriculum value and convert prospects into tailored 1-on-1 live trial sessions.
Consultative Outreach: Conduct needs assessments to align educational programs with student learning objectives, fostering long-term brand trust and rapport.
Brand Representation: Act as the primary company representative at promotional events, managing incentive programs and effectively communicating product benefits.

QA/QC and Data Analysis Assistant

Ethical Naturals, Inc.

08.2022 - 06.2025

Compliance & Inspection: Executed real-time QC inspections and audited Batch Records to ensure strict adherence to GMP and SOP standards across production teams.
Documentation: Authored and verified COAs, COCs, and QC Form for raw materials and finished goods; reviewed R&D documentation and lab notebooks for technical accuracy.
Laboratory Testing: Conducted microbiological assays (Yeast & Mold, Salmonella, E. coli) and physical tests to guarantee product safety and spec compliance.
Data & Inventory: Leveraged system data to perform annual trend analyses and statistical reviews; managed digital inventory records to ensure real-time material traceability.
Quality Resolution: Collaborated with corporate personnel to investigate and resolve non-conformities, deviations, and specification discrepancies.

Operations & Quality Manager(Unpaid)

Dumping Meets Cajun Seafood

Pleasanton, CA

01.2024 - 01.2025

Quality & Safety Control: Developed and enforced sanitation protocols and food safety standards to ensure compliance with health regulations and consistent meal quality.
Social Media Marketing: Spearheaded brand promotion on Xiaohongshu (REDNOTE) by creating engaging visual content and copy.

Data Analyst -Administrative Analyst/Assistant

Whitewater University of California

San Jose, CA

11.2021 - 03.2022

Data entry, verification, and Analyst. Assist the school's TCM medical center to complete the task of patients' data entry and verification; conduct big data analysis by adopting applied math and statistics modeling for patients' symptoms and possible treatment plans.
Assist administrative works and the maintenance of students' records. Collect and analyze students' and faculties survey and conduct data analysis reports for performance evaluations.
Assist students' course registrations, administration, and scheduling.