Xingxuan Zhong
West Covina
Summary
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Real Estate Agent Assistant
Exp Realty
01.2023 - Current
- Assist real estate agents in managing property listings, client communications, and transaction paperwork.
- Coordinate property showings, schedule appointments, and follow up with potential buyers and sellers.
- Conduct market research to support pricing strategies and client recommendations.
- Maintain and update databases, ensuring accurate and organized records of listings and client interactions.
- Provide administrative support, including document preparation, contract management, and office coordination.
- Handle general office tasks such as answering phone calls, managing emails, ordering supplies, and ensuring smooth daily operations.
- Assist in organizing team meetings, preparing reports, and maintaining office files.
Associate Banker
East West Bank
07.2023 - 11.2023
- As a bank teller in East West Bank
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Balanced teller drawers and ATM cash.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
Online Department
Keewah Bakery
06.2022 - 09.2022
- Process online orders and create shipping labels, and pack the package
Cashier
Keewah Bakery
09.2018 - 09.2021
- Sell products to customers and as a cashier in a bakery
Education
International Study Business
University of California San Deigo
LA Jolla, CA06.2023
Associate's - Economic
Pasadena City College
Pasadena, CA08.2019
Skills
- Computer software
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excel
- Communication
- Document preparation
- Calendar management
- Appointment scheduling
- Social media marketing
- File management
- Email management
- Office management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Awards
- Worked on a group project in Product Marketing, 'Midnight Snackzzz' and received a high score.
- China National Computer Certificate II
Certification
- Excel Expert Certification – Microsoft Office Specialist Program.
Languages
Chinese (Cantonese)
Chinese (Mandarin)
English
Timeline
Associate Banker
East West Bank
07.2023 - 11.2023
Real Estate Agent Assistant
Exp Realty
01.2023 - Current
Online Department
Keewah Bakery
06.2022 - 09.2022
Cashier
Keewah Bakery
09.2018 - 09.2021
Associate's - Economic
Pasadena City College
International Study Business
University of California San Deigo
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