Xintian(Roxy) Dai

Accomplished healthcare professional specializing in program coordination and project management. Skilled in data-driven quality enhancement and advancing health equity. Proven success in optimizing healthcare processes through teamwork, dedicated to service excellence.

Ryan White Part A Site Visit

• Coordinated and executed site visits for Ryan White Part A grant recipients, ensuring compliance and program effectiveness.
• Reviewed agency policies, facilitated logistics, and communicated with agencies to prepare for evaluations.
• Conducted staff interviews and contributed to report writing, highlighting areas for improvement and compliance.

SOP and Flowchart Development for Ryan White Service Division

• Drafted and organized Standard Operating Procedures (SOPs), enhancing operational clarity.
• Created and aligned flowcharts with SOPs for improved process visualization and compliance.

Development of Client Services Handbook

• Developed a comprehensive Client Services Handbook, detailing funded agency profiles, services offered, and service descriptions.
• Ensured distribution among agencies to provide accessible, detailed service information and foster agency collaboration.

Creation of Stakeholder Engagement Tools Proposal

• Formulated a comprehensive proposal outlining stakeholder engagement tools.
• Designed strategies to enhance stakeholder interaction and communication.

Liaison for Ryan White Planning Council's Services, Planning, and Evaluation Committee (SPEC)

• Facilitated communication between the Ryan White Services Division and the SPEC of the Ryan White Planning Council.
• Assessed current service standards within the Ryan White Program.
• Acted as a key intermediary between the Ryan White Services Division and the SPEC committee, ensuring coordination and collaboration.

• Project Management Professional (PMP)® Certification (in progress)
• Certificate of Use of Public Health Concepts and Approaches
• Certificate of Prioritization and Time Management