Xintong Li
Montville,USA
Summary
Motivated individual with a proven track record in customer service and sales. Demonstrates ability to build strong customer relationships and effectively understand their needs. Possesses excellent communication and interpersonal skills, enabling the delivery of superior customer service. Offers a combination of strong administrative, relationship-building, and problem-solving abilities to ensure optimal customer satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Assistant
Jiaherb
11.2021 - Current
- Back up and review orders. Assisting account manager daily work.
- Responding to customer's emails&calls, pricing, processing orders and simple quality support
- Assist the manager in maintaining relationships with customers to establish long-term partnerships with them
Administrative Assistant
IVF
09.2019 - 07.2020
- Accompany and be responsible for all matters concerning customers at the clinic during their visit to the US.
- Primarily responsible for the egg-freezing program, quickly identifying client needs and maintaining a strong, long-term relationship with them.
- Developed the egg donation market in Taiwan and established long-term trust and connections with donors.
Self Employed
Self Employed
01.2018 - 08.2019
- Inspired by limited edition purchases, direct sales of US products to stores in China’s second-tier cities
Internship Program
Biosuper
06.2017 - 07.2018
- Assisted in testing laboratory reagent kits and recorded data in the system
- Assisted with daily tasks and acquired basic product knowledge
Education
Bachelor's - Mathematical Finance, Mathematics
Seton Hall University
South Orange, NJ01-2018
Skills
- Sales
- Communication skills
- Data analysis skills
- Salesforce
- Relationship building
- Market trends
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Sales Assistant
Jiaherb
11.2021 - Current
Administrative Assistant
IVF
09.2019 - 07.2020
Self Employed
Self Employed
01.2018 - 08.2019
Internship Program
Biosuper
06.2017 - 07.2018
Bachelor's - Mathematical Finance, Mathematics
Seton Hall University
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