Motivated store manager with a proven track record in sales and upselling. Known for a strong work ethic and teamwork, contributing to revenue growth through effective merchandising strategies and staff development.
Overview
13
13
years of professional experience
Work History
Billiards and Game Room Technician/Manager
Chesapeake Billiards
09.2013 - Current
Conducted routine maintenance on pool tables and gaming equipment for reliability and safety.
Trained new staff on equipment operations and maintenance procedures for improved service delivery.
Developed efficient workflows for timely repairs, enhancing customer satisfaction and operational efficiency.
Providing in-depth information of our products and availability of services.
Meeting customer's needs ranging from game tables to equipment maintenance (i.e. cues, billiards balls, accessories)
Store Manager
GNC
04.2013 - 08.2020
Led daily operations to enhance customer service and store performance.
Managed inventory levels, ensuring optimal stock availability and minimizing shrinkage.
Developed and implemented staff training programs to improve product knowledge and sales techniques.
Analyzed sales trends to create effective merchandising strategies that increased revenue.