Xiomara Castillo
Gastonia,NC
Summary
Energetic and enthusiastic educator adept at promoting hands-on learning, and providing individualized support. Skilled in monitoring students and enforcing classroom and school rules. Collaborative and respectful team member known for fostering understanding and acceptance of differences.
Overview
12
12
years of professional experience
Work History
ML Guest Teacher
Charlotte Mecklenburg School System
01.2022 - Current
- Bilingual instruction
- Implemented curricula activities and encouraged children's participation through practical lessons
- Taught classes independently to cover staff absences
- Encouraged participation from all students by cultivating safe learning spaces
- Assisted differently-abled and young students to meet personal needs
- Collaborated with lead teacher to identify and address students' behavioral issues
- Led small groups in planned activities, projects and reading lessons
- Coached students for specific exams by helping individuals understand subject matter and course content.
Personal Stylist
Neiman Marcus
04.2019 - 09.2020
- Retained company standard while exceeding monthly sales goal of $13,000
- Developed repeat clientele by anticipating customers' needs and making stock available
- Shared current sales and promotions, accepted payment methods and explained refund and exchange policies to enhance customer experience
- Created strong network of style advisors throughout store and leveraged network to pair right advisors to new customers based on customer needs.
Service Customer Specialist
Toyota
01.2017 - 03.2019
- Executed a variety of administrative responsibilities to help smooth the transition between browsing, negotiating and purchasing
- Offered warranties, products, and financing options to consumers
- Maintained or exceeded CSI goals
- Promoted manufacturer and dealer incentives to drive revenue
- Presented vehicle features, model options and pricing information to assist customer decision-making
- Facilitated timely sales or visit follow-up to retain strong rapport with previous and prospective customers.
Sales and Leasing
Volkswagen
04.2014 - 12.2016
- Executed a variety of administrative responsibilities to help smooth the transition between browsing, negotiating and purchasing
- Offered warranties, products, and financing options to consumers
- Maintained or exceeded CSI goals
- Promoted manufacturer and dealer incentives to drive revenue
- Presented vehicle features, model options and pricing information to assist customer decision-making
- Facilitated timely sales or visit follow-up to retain strong rapport with previous and prospective customers
- Pursued new sales opportunities and capitalized on market and competitor trends to keep leads strong and sales high.
Internet Sales
Toyota
10.2012 - 03.2013
- Executed a variety of administrative responsibilities to help smooth the transition between browsing, negotiating and purchasing
- Offered warranties, products, and financing options to consumers
- Maintained or exceeded CSI goals
- Promoted manufacturer and dealer incentives to drive revenue
- Presented vehicle features, model options and pricing information to assist customer decision-making
- Facilitated timely sales or visit follow-up to retain strong rapport with previous and prospective customers
- Pursued new sales opportunities and capitalized on market and competitor trends to keep leads strong and sales high.
Education
Bachelor of Science - Psychology
North Carolina Central University
Durham, NC05.2026
Associate of Arts - Education
Central Piedmont Community College
Charlotte, NC05.2024
Skills
- Bilingual lecturing
- Behavior management
- Self-motivated and results oriented
- Student Engagement
- Spanish Translation
- Student empowerment
- Relationship building and management
Languages
Spanish
Native or Bilingual
Timeline
ML Guest Teacher
Charlotte Mecklenburg School System
01.2022 - Current
Personal Stylist
Neiman Marcus
04.2019 - 09.2020
Service Customer Specialist
Toyota
01.2017 - 03.2019
Sales and Leasing
Volkswagen
04.2014 - 12.2016
Internet Sales
Toyota
10.2012 - 03.2013
Bachelor of Science - Psychology
North Carolina Central University
Associate of Arts - Education
Central Piedmont Community College
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