Xiomara Delgado
Hialeah
Summary
Dedicated case manager with a strong background in client assessment, crisis intervention, and advocacy. Proven ability to implement effective care plans that enhance mental health support.
Overview
3
3
years of professional experience
Work History
Case Manager
ARC Mental Health
Miami
11.2024 - Current
- Coordinated client assessments to determine individual needs and service plans.
- Facilitated support groups to promote mental health awareness and community engagement.
- Monitored client progress and adjusted care plans based on evolving needs.
- Educated clients about available resources for mental health and wellness support.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained accurate case records and documentation according to agency guidelines.
- Counseled clients on available resources within the community that could help meet their needs.
Registered Behavior Technician (RBT)
Miami Supreme Home Services
Miami
07.2024 - Current
- Implemented individualized behavior intervention plans for clients with developmental disorders.
- Collaborated with families to enhance communication and support strategies.
- Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
Manager of Department Screen Burning
Cotton Images
Doral
06.2022 - 07.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns, and finding appropriate middle ground.
- Maximized performance by monitoring daily activities, and mentoring team members.
- Communicated clearly with employees, suppliers, and stakeholders to keep everyone on the same page and working toward established business goals.
Education
RBT - Applied Behavior Analysis
RBT 40 HOURS COURSE
Miami04-2023
Computer Engineer - Engineer
Agrarian University of Havana
Cuba07-2020
Skills
- Care coordination
- Client assessment
- Crisis intervention
- Behavior analysis
- Resource education
- Case documentation
- Client advocacy
- Progress monitoring
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Case Manager
ARC Mental Health
11.2024 - Current
Registered Behavior Technician (RBT)
Miami Supreme Home Services
07.2024 - Current
Manager of Department Screen Burning
Cotton Images
06.2022 - 07.2024
RBT - Applied Behavior Analysis
RBT 40 HOURS COURSE
Computer Engineer - Engineer
Agrarian University of Havana
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