Summary
Overview
Work History
Education
Skills
Timeline
Generic

Xiomara Hernandez

Cumming,GA

Summary

Energetic and results-driven professional with 4+ years pf experience in high-volume calls and sales environments.Skilled in managing inbound and outbound calls,resolving customer concerns, and meeting sales targets.

Recognized for strong communication,multitasking,and client relationship skills.Fluent in English and Spanish.

Overview

19
19
years of professional experience

Work History

Receptionist Administrative Assistan

Uniquecare Rehabilitation
07.2024 - Current
  • Managed front desk operations and ensured a welcoming environment for visitors.
  • Coordinated appointment scheduling and maintained accurate patient records.
  • Handled incoming calls, directing inquiries to appropriate staff members promptly.
  • Collaborated with team members to streamline office workflows and improve service delivery.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Patient Appointment Coordinator

Georgia Highland Medical Center
03.2022 - 06.2023

•Manage a high volume of patient calls and schedule appointments efficiently.

•provide excellent customer service and address patient inquiries.

•send appointment reminders and ensure accurate record keeping.

•Support office operations and collaborate with medical staff to optimize scheduling.

Customer Sales and Service Representative

Royal Prestige
01.2012 - 10.2018

•Promoted and high-quality kitchen and home products though direct sales and demonstrations.

•Provided personalized customers service,answering questions and resolving client concerns.

•Built long-term relationships with customers to increase sales.

•Met and exceeded monthly sales targets through effective communication and product knowledge.


Customer Service and Sales Representative

Abreu Real State
03.2007 - 04.2011


• Provided excellent customers service to clients interested in buying or selling properties.

• Assisted with property listings,showings,and client records,

collaborated with agents to meet monthly sales goals.

  • Developed and maintained strong client relationships to enhance customer satisfaction and retention.
  • Conducted market research to identify emerging trends and opportunities for property sales.

Education

Marketing Completed 4 Years of Cousework

Universidad Catolica Tecnologica
Dominican Republic
03-2011

Skills

    Customer Service

    Sales & Lead Generation

    Appointment Schedule

    Microsoft Office

    CRM Systems

    Strong Communication

    Time Management

    Problem Solving

    Multitasking

    Bilingual: English & Spanish

Timeline

Receptionist Administrative Assistan

Uniquecare Rehabilitation
07.2024 - Current

Patient Appointment Coordinator

Georgia Highland Medical Center
03.2022 - 06.2023

Customer Sales and Service Representative

Royal Prestige
01.2012 - 10.2018

Customer Service and Sales Representative

Abreu Real State
03.2007 - 04.2011

Marketing Completed 4 Years of Cousework

Universidad Catolica Tecnologica
Xiomara Hernandez