Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Xiong Vue

Elk Grove,CA

Summary

Adept at enhancing operational efficiency and customer satisfaction, my tenure at Knighted Ventures showcased my ability to master new technologies and lead teams effectively. With skills in creative thinking and customer service, I significantly contributed to workplace safety and productivity improvements, demonstrating both hard and soft skills without relying on numerical data.

Overview

9
9
years of professional experience

Work History

Banker

Knighted Ventures
Sacramento, CA
03.2021 - Current

• Customer service.

• Maintaining customer satisfaction.

• Communication with supervisors, associate, customer, and team members.

• Help train new hires that come to the floor.

• Maintaining focus on the work at hands.

Production Associate

ITW Rippey
El Dorado Hills, CA
04.2020 - 01.2021
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Organized work to meet demanding production goals.
  • Participated in training sessions to enhance skills and knowledge.

Technician

Volt Services Group
Sacramento, CA
10.2018 - 01.2020
  • Maintained a safe work environment.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Increased equipment lifespan, performing
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tested systems, noting issues and completing preventive

Forklift Operator

Tyson Foods Inc
Storm Lake, IA
05.2016 - 12.2017
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Communicated with floor managers to determine merchandise placement.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
  • Maintained clean and safe work environment, contributing to reduction in workplace accidents.
  • Weighed materials or products to record weight or other production data on tags or labels.

Education

Monterey Trail Highschool
Elk Grove, CA
06.2014

Skills

  • Customer service
  • Creative thinking
  • Know your customer
  • Hard worker

Languages

Hmong
Native or Bilingual

Timeline

Banker

Knighted Ventures
03.2021 - Current

Production Associate

ITW Rippey
04.2020 - 01.2021

Technician

Volt Services Group
10.2018 - 01.2020

Forklift Operator

Tyson Foods Inc
05.2016 - 12.2017

Monterey Trail Highschool
Xiong Vue