XOCHARI PEREZ SOTELO
Traverse City,MI
Summary
Adaptable and organized with knack for leading teams to achieve packaging goals. Demonstrates understanding of inventory management and quality control, utilizing skills in coordination and time management. Aims to streamline operations and enhance productivity. Proven track record in team management and quality control, through effective staff training and safety protocol development. Adept at fostering collaboration and driving continuous improvements in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Production Supervisor
Sara Lee Frozen Bakery
Traverse City, MI
06.2025 - Current
- Supervised daily production operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members on efficient production techniques and best practices.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Monitored equipment performance, coordinating maintenance to minimize operational disruptions.
- Collaborated with cross-functional teams to optimize inventory management and reduce waste.
- Analyzed production data to identify trends, informing strategic decisions for resource allocation.
- Developed training programs focused on skill enhancement and safety compliance for staff members.
- Resolved issues quickly to maintain productivity goals.
- Managed team of production associates, overseeing productive production processes and meeting all deadlines.
- Analyzed supply chain data to identify trends and recommend strategic adjustments in operations.
- Collaborated with cross-functional teams to streamline communication and enhance service delivery.
- Increased productivity with effective staff scheduling and task delegation, ensuring optimal use of resources.
Public Area Supervisor
Great Wolf Lodge
Traverse City, MI
05.2024 - 09.2024
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
- Increased customer satisfaction with enhanced staff training and regular performance evaluations.
- Maintained high standards of cleanliness and organization across multiple sites, enhancing customer experience.
- Developed comprehensive safety protocol, significantly reducing workplace accidents and ensuring compliance with regulations.
Packing Supervisor
New Holland
Managua, Nicaragua
03.2019 - 03.2020
- Workload distribution, resulting in optimal workflow patterns throughout peak seasons or periods of high demand.
- Oversaw daily operations of the packing department, ensuring accurate completion of all tasks within established deadlines.
- Boosted employee morale through recognition programs and open communication channels.
- Maintained a safe work environment by enforcing strict adherence to safety guidelines and protocols.
- Improved employee productivity by providing ongoing training and support.
- Coordinated with other departments to ensure seamless communication and timely deliveries.
- Increased order accuracy by implementing a thorough quality control system.
- Maintained clean, neat and organized stockroom for easy access to goods.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
Education
Computer Information Systems
Northwestern Michigan College
Traverse City01-2024
Microsoft - undefined
INATEC
Nicaragua11-2016
High School Diploma - undefined
Institute National of Nicaragua
Nicaragua11-2011
Skills
- Team management
- Production management
- Task delegation
- Quality control
- Inventory control
- Continuous improvements
- Directing workers
- Multitasking and prioritizing
- Leadership development
- Team building and motivation
- Staff coaching and training
- Work area inspection
- Adaptable to changing demands
- Delegation and supervision
Certification
- FSPCA Training - 04/09/2026
- HSI Adult First Aid CPR AED Training - 04/20/2026
LANGUAGES
SPANISH: NATIVE
ENGLISH: PROFESSIONAL
Timeline
Production Supervisor
Sara Lee Frozen Bakery
06.2025 - Current
Public Area Supervisor
Great Wolf Lodge
05.2024 - 09.2024
Packing Supervisor
New Holland
03.2019 - 03.2020
Microsoft - undefined
INATEC
High School Diploma - undefined
Institute National of Nicaragua
Computer Information Systems
Northwestern Michigan College