Xochilt Hernandez Mendez
Ontario,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Picking & packing Lead
Maersk Warehouse
Redlands, California
09.2025 - Current
- Supervised packing operations to ensure timely fulfillment of shipping requests.
- Coordinated workflows to optimize space and improve efficiency in packing areas.
- Conducted quality checks on packed items to maintain standards before shipment.
- Collaborated with team members to resolve issues during high-volume periods.
- Maintained cleanliness and organization of the packing workspace for safety compliance.
- Placed or poured products or materials into containers or filled containers from spouts or chutes.
Front Desk Receptionist
La Liga Defensora
Rancho Cucamonga, California
10.2024 - 04.2025
- Greeted visitors and clients with professionalism and warmth.
- Managed multi-line phone system to direct calls efficiently.
- Scheduled appointments and maintained calendar for staff members.
- Maintained organized reception area to enhance visitor experience.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Caregiver
Brookdale Senior Living Facility
Ontario, California
05.2020 - 09.2023
- Assisted residents with daily living activities and personal care needs.
- Provided companionship and emotional support to enhance resident well-being.
- Coordinated medication administration and monitored resident health status.
- Maintained clean and safe living environments for all residents.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed care plan and directions to administer medications.
- Helped clients get in and out of beds and wheelchairs.
- Recorded client status progress and challenges in logbooks and reports.
Driver
Lamppost Resources Group Inc.
Rialto, California
06.2018 - 04.2020
- Operated delivery vehicles to ensure timely transportation of goods.
- Conducted routine vehicle inspections for safety and maintenance compliance.
- Managed route planning to optimize travel efficiency and reduce delays.
- Maintained accurate logs of deliveries and vehicle usage records.
- Followed traffic regulations and safety protocols during all driving activities
- Documented daily mileage, gas, and other data.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Picked up clients from specific locations to transport and drop off at destinations.
- Maintained accurate logs of vehicle inspections and repair status.
- Saved fuel by leveraging GPS to identify faster routes.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Inbound Stower
Amazon fulfillment
San Bernardino, California
09.2016 - 11.2017
- Received and scanned incoming inventory to ensure accurate tracking.
- Organized products efficiently within designated storage areas.
- Operated material handling equipment to transport items safely.
- Collaborated with team members to maintain workflow efficiency.
- Followed safety protocols to minimize workplace hazards.
- Assisted in training new team members on proper stowing procedures.
- Scanned barcodes on products to ensure accurate tracking of inventory levels.
- Identified damaged goods received as part of the shipment process and reported them accordingly.
- Maintained accurate records of stowed items for inventory tracking purposes.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Education
Upland High School
Upland, CASkills
- Packing operations
- Quality control
- Inventory management
- Problem solving
- Warehouse operations
- Product packaging
- Package loading and unloading
- Skilled in [software]
- Record keeping
- Multi-line phone management
- Compassionate client care
- Housekeeping
- Multitasking and organization
- Personal hygiene assistance
- Medical record-keeping
- Disability support
- Daily living assistance
- Basic housekeeping
Languages
Spanish
Native/ Bilingual
A1
Timeline
Picking & packing Lead
Maersk Warehouse
09.2025 - Current
Front Desk Receptionist
La Liga Defensora
10.2024 - 04.2025
Caregiver
Brookdale Senior Living Facility
05.2020 - 09.2023
Driver
Lamppost Resources Group Inc.
06.2018 - 04.2020
Inbound Stower
Amazon fulfillment
09.2016 - 11.2017
Upland High School