Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Xochilt Monreal

Commerce,GA

Summary

Verification Specialist skilled in risk assessment, data analysis, and document verification. Experienced in improving process efficiency through refined procedures, and committed to maintaining integrity in handling sensitive information. Successfully implemented verification processes, enhancing operational outcomes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Referral Verification Specialist

The Cranesware Group
Deerfield, FL
03.2025 - Current
  • Assisted in implementing electronic medical records systems for healthcare providers.
  • Supported user training sessions on EMR software functionalities and best practices.
  • Analyzed reports generated from the database to identify areas of improvement within the referral process.
  • Efficiently managed collections and receivables, referrals process and billing to meet revenue goals.
  • Processed incoming referrals from outside agencies according to established guidelines and policies.
  • Reviewed patient records and medical history prior to making any recommendations or decisions related to referral requests.
  • Managed referrals from primary care providers for specialty services both internally within the clinic or externally at another facility.

Medical Records Director

PruittHealth
Gainesville, GA
10.2023 - 11.2024
  • Managed patient records and ensured compliance with healthcare regulations.
  • Supervised staff in organizing and maintaining medical documentation systems.
  • Implemented electronic health record systems for improved data accessibility.
  • Reviewed medical records for accuracy and completeness regularly.
  • Coordinated with healthcare providers to resolve documentation discrepancies.
  • Developed procedures for secure handling of sensitive patient information.
  • Assisted in audits to ensure adherence to organizational standards and guidelines.
  • Maintained record of authorized information taken from charts.
  • Collected, checked and filed resident charts and personnel records.
  • Established and upheld procedures for medical records collection, coding and filing.
  • Enforced state and federal legal requirements governing confidentiality and legal issues pertaining to health information.
  • Returned incomplete records and charts to appropriate personnel for correction.
  • Analyzed data from various sources including physician orders, laboratory results, radiology reports, to ensure complete documentation within patient's chart.

Quality Assurance Technician

Koswire, INC
Flowery Branch, Georgia
04.2021 - 09.2023
  • Conducted quality inspections on products to ensure compliance with standards.
  • Documented defects and non-conformance issues for further analysis.
  • Collaborated with production teams to resolve quality concerns.
  • Assisted in developing and implementing quality control procedures.
  • Reviewed and analyzed test results to identify trends and areas for improvement.
  • Maintained accurate records of inspections and quality assurance activities.
  • Maintained records of all quality control activities, such as tests and inspections performed.
  • Completed routine inspections of components and products to fulfill quality assurance requirements.
  • Monitored production processes to identify any potential quality issues.
  • Performed detailed inspections of products to ensure compliance with quality standards.
  • Developed Quality Audits to identify and track defects in products prior to mass production.
  • Conducted root cause analysis on defective parts and provided corrective action recommendations to management.
  • Assisted with correcting systemic problems in order to eliminate errors.
  • Created reports summarizing quality assurance activities for upper management review.

Education

Bachelor of Science - Health Informatics And Administration

University of North Georgia
Dahlonega, GA
12-2025

Associate of Science - Health Informatics and Administration

University of North Georiga
Dahlonega, GA
05-2023

Associate of Science - Biology

University of North Georgia
Dahlonega, GA
05-2023

Skills

  • Document verification and attention to data
  • Team collaboration and communication skills
  • Project management and compliance management
  • Electronic health records and data security

Languages

Spanish
Native/ Bilingual

Certification

  • HIPAA Compliance Certificate

References

Kristin Markley, Health Administrator, PruittHealth: kmarkley@pruitthealth.com  phone: 770 533 7410

Kerri Kim, Referral Specialist, Manager, The Cranesware Group: kkim@cranesware.com phone: 207 250 1621

Tia Kim, Quality Manager, Koswire, INC: Tkim@koswire.com phone: 770 965 1145 

Timeline

Referral Verification Specialist

The Cranesware Group
03.2025 - Current

Medical Records Director

PruittHealth
10.2023 - 11.2024

Quality Assurance Technician

Koswire, INC
04.2021 - 09.2023

Bachelor of Science - Health Informatics And Administration

University of North Georgia

Associate of Science - Health Informatics and Administration

University of North Georiga

Associate of Science - Biology

University of North Georgia