Xochi Q. Bastidas
Riverside,CA
Summary
Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.
Organized Assistant General Manager knowledgeable in recruiting staff and handling customer complaints.
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
24
24
years of professional experience
Work History
Assistan General Manager
Panera Bread
Anaheim , California
05.2006 - Current
Line Worker
Hometown Bufette
Santa Ana, California
05.2003 - 05.2006
- Set up and operated production machinery according to specific standards and protocols of company.
- Built and packaged products to comply with multiple work orders and deadlines.
- Produced quality products by palletizing, packaging and assembling finished items.
- Loaded materials onto conveyor belt to be transported down the assembly line.
- Measured and weighed items to meet quality standards and prevent waste.
- Packed finished goods into correct packages or boxes.
- Reported any incidents or injuries immediately to supervisors.
- Assisted in the assembly of products on the production line.
Cashier
Marshalls
Costa Mesa, California
07.2001 - 03.2003
- Followed company security procedures for handling large sums of money.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customers' questions and provided information on store procedures or policies.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Collected payments and provided accurate change.
- Maintained work area and kept cash drawer organized.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured compliance with all safety regulations within the store environment.
- Welcomed customers, offering assistance to help find store items.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Processed customer payments quickly and returned exact change and receipts.
- Answered customer questions and provided store information.
Education
High School Diploma -
Vallet High School
Santa Ana, CA06-2001
Skills
- Project management
- Financial analysis
- Regulatory compliance
- Inventory management
- Budget control
- Employee scheduling
- Inventory control
- Scheduling
Timeline
Assistan General Manager
Panera Bread
05.2006 - Current
Line Worker
Hometown Bufette
05.2003 - 05.2006
Cashier
Marshalls
07.2001 - 03.2003
High School Diploma -
Vallet High School