Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Open To Work

Xochitl Small Bear

Denton,TX

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Merchandising ManagerAssistant Store ManagerCustomer Service CashierLibrary Assistant

Work Type

Full TimePart Time

Location Preference

On-Site
Location: Denton, TX
Open to relocation: No

Salary Range

45000/yr - 200000/yr

Important To Me

Company CultureFlexible work hoursPaid time offPaid sick leaveWork-life balancePersonal development programs

Summary

Upbeat and flexible Merchandising Manager with 10 + years experience in retail sales. Driven and results- focused professional seeking a customer service position in a fast-paced retail environment. Store planning and design Employee scheduling Inventory control procedures Detail-oriented Display design Personnel training and development Sales professional Proficient in MS Office Loss prevention POS systems knowledge Visual displays Friendly and outgoing Deadline-oriented Fashion and design background Team-oriented Self-motivated Merchandising Manager with excellent experience in supervising day-to-day operations, maintaining promotions and planning purchases. Successful in meticulously managing inventory, ordering desirable stock and managing sales promotions. Personable communicator motivated to quickly resolve customer issues to maintain satisfaction and customer loyalty.

Overview

20
20
years of professional experience

Work History

Deputy ASM

Barnes and Noble
Denton, TX
11.2025 - Current
  • Answered customers' questions and addressed problems and complaints in person and via phone
  • Opened and closed the store, which included counting cash drawers and making bank deposits
  • Maintained visually appealing and effective displays for the entire store
  • Held each team member accountable for achieving brand and performance goals
  • Built and maintained effective relationships with peers and upper management
  • Reorganized the sales floor to meet company demands
  • Displayed the appropriate signage for products and sales promotions.
  • Set direction for supervisory team and front-line staff to drive consistency of guest experience.
  • Drove high performance by developing team members.
  • Provided feedback to improve strategies, programs and initiatives.
  • Community outreach for book fairs, local author events , and various national company campaigns .
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.

Assistant Store Manager

Hallmark
Denton, TX
06.2010 - 03.2015
  • Stocked and restocked inventory when shipments were received
  • Reorganized the sales floor to meet company demands
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts
  • Determined staff promotions and demotions, and terminated employees when necessary
  • Created strategies to develop and expand existing customer sales, which resulted in a 8 to 10% increase in monthly sales
  • Addressed and corrected sales staff communication issues in a tactful and effective manner
  • Wrote order supply requests to replenish merchandise
  • Completed weekly schedules according to payroll policies
  • Wrote order supply requests to replenish merchandise
  • Trained staff to deliver outstanding customer service
  • Analyzed marketing information and translated it into strategic plans.

Store Manger

Lush Handmade Cosmetics
San Francisco, CA
08.2006 - 11.2008
  • Trained all new managers on store procedures and policies
  • Wrote order supply requests to replenish merchandise
  • Analyzed marketing information and translated it into strategic plans
  • Addressed and corrected sales staff communication issues in a tactful and effective manner
  • Worked closely with the district manager to formulate and build the store brand
  • Loss Prevention
  • Met and exceeded quarterly sales quotas by 10%
  • Reconciled orders with financial plans and forecasts
  • Opened a new store locations and assisted in recruiting and training new staff.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.

Education

High School Diploma -

John Muir
San Diego, CA
06.1990

Skills

  • Stockroom Organization
  • Retail Display Setup
  • Inventory Coordination
  • Verbal and Written Communication
  • Resourcefulness
  • Attention to Detail
  • Staff Training
  • Customer Service
  • Relationship Building
  • MS Office
  • Inventory Control
  • Shipment Processing

Timeline

Deputy ASM

Barnes and Noble
11.2025 - Current

Assistant Store Manager

Hallmark
06.2010 - 03.2015

Store Manger

Lush Handmade Cosmetics
08.2006 - 11.2008

High School Diploma -

John Muir

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Xochitl Small Bear