XOEL MILLER
Colorado Springs,US
Summary
Dependable and successful for providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Swim Instructor
Pikes Peak Athletics Training Center
09.2022 - 05.2023
- Responsible for following and enforcing the swim curriculum and safety procedures within the instructor’s area of responsibility
- Applied mature judgement while working with babies, kids, and adults
- Collaborated closely with students and parents in order to increase positive parent feedback and improve overall student success.
- Taught on average 50 swim lessons per week.
Barista
Sipp Soda Bar
04.2021 - 05.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Private Nanny
Mckay’s
05.2023 - 08.2023
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Stayed up tp date on education daily
Server
The South Restaurant
05.2021 - 08.2022
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
- Struck up a friendly conversation with guests in order to establish rapport and encourage repeat business
- Worked with system to place orders, manage bills, and handle complimentary items.
- Answered phones and completed financial transactions for other team members.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Englewood High School
Englewood, CO05.2022
Bachelor of Arts - Early Childhood Education
University of Colorado At Colorado Springs
Colorado Springs, COSkills
- Pool Operations
- Private Swim Lessons
- First and CPR Instruction
- Group and Individual Instruction
- Customer Care
- Customer Loyalty
- Office Organization
Timeline
Private Nanny
Mckay’s
05.2023 - 08.2023
Swim Instructor
Pikes Peak Athletics Training Center
09.2022 - 05.2023
Server
The South Restaurant
05.2021 - 08.2022
Barista
Sipp Soda Bar
04.2021 - 05.2023
High School Diploma -
Englewood High School
Bachelor of Arts - Early Childhood Education
University of Colorado At Colorado Springs
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