Xolile Futhi Dlamini
Salem,OR
Summary
Dynamic Therapeutic Mentor at IS Living, skilled in personalized mentoring and behavioral management. Enhanced client well-being through empathetic support and effective coping strategies, achieving significant improvements in self-esteem and communication skills. Certified in CPR/AED, I excel in teamwork and collaboration, fostering strong relationships with clients and families for holistic care.
Overview
19
19
years of professional experience
Work History
Therapeutic Mentor
IS Living
Salem, OR
03.2025 - Current
- Facilitated therapeutic activities to support client emotional and behavioral development.
- Collaborated with families to identify and address individual client needs.
- Monitored client progress through regular feedback sessions and documentation.
- Established trusting relationships with clients to promote open communication and engagement.
- Participated in team meetings to share insights and improve service delivery strategies.
- Connected clients with community resources such as support groups, educational programs, and social services as necessary for holistic care.
- Enhanced client communication skills through regular one-on-one mentoring sessions and role-playing exercises.
- Coordinated with external service providers to ensure seamless continuity of care for clients.
- Maintained detailed case notes and records, ensuring accurate documentation of client interactions and progress reports.
- Collaborated with interdisciplinary teams to create comprehensive treatment plans tailored to individual client needs.
- Established trust quickly with diverse clientele by demonstrating empathy, active listening skills, cultural competency.
- Promoted healthy lifestyle choices among clients by modeling positive behaviors throughout therapy sessions
- Assisted clients in developing essential life skills such as budgeting, time management, and self-care routines for improved daily functioning.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Handled incoming mail, bills and invoices and completed appropriate actions
Police Officer
Swaziland Government
Mbabane
11.2006 - 12.2024
- Enforced laws and regulations to maintain public safety and order.
- Conducted thorough investigations to gather evidence and support legal proceedings.
- Responded swiftly to emergency calls, ensuring timely assistance for citizens in distress.
- Collaborated with community organizations to enhance public safety initiatives and programs.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted preliminary investigations at scenes of major crimes.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
- Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
- Responded to emergency calls to provide assistance to citizens in need.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Provided testimony in court proceedings.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Checked vehicle equipment for proper functioning prior to use.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Thoroughly analyzed criminal information and processed crime scenes.
- Reduced process inaccuracies while investigating suspect and serious crimes and assisting district attorney prosecution cases.
Education
No Degree - Therapeutic Mentor
Oregon
Salem, OR03-2025
Skills
- Empathy development
- Teamwork and collaboration
- Problem-solving
- Certified in CPR/AED
- Meal preparation
- Vitals monitoring and documentation
- Medication administration
- Progress monitoring
- Communication enhancement
- Behavioral support techniques
- Client assessments
- Therapeutic activities
Timeline
Therapeutic Mentor
IS Living
03.2025 - Current
Police Officer
Swaziland Government
11.2006 - 12.2024
No Degree - Therapeutic Mentor
Oregon