Xolile Futhi Dlamini
Salem,OR
Summary
Dynamic Therapeutic Mentor at IS Living, skilled in personalized mentoring and behavioral management. Enhanced client well-being through empathetic support and effective coping strategies, achieving significant improvements in self-esteem and communication skills. Certified in CPR/AED, I excel in teamwork and collaboration, fostering strong relationships with clients and families for holistic care.
Overview
19
19
years of professional experience
Work History
Therapeutic Mentor
IS Living
03.2025 - Current
- Facilitated therapeutic activities to support client emotional and behavioral development.
- Collaborated with families to identify and address individual client needs.
- Monitored client progress through regular feedback sessions and documentation.
- Established trusting relationships with clients to promote open communication and engagement.
- Participated in team meetings to share insights and improve service delivery strategies.
- Connected clients with community resources such as support groups, educational programs, and social services as necessary for holistic care.
- Enhanced client communication skills through regular one-on-one mentoring sessions and role-playing exercises.
- Coordinated with external service providers to ensure seamless continuity of care for clients.
- Maintained detailed case notes and records, ensuring accurate documentation of client interactions and progress reports.
- Collaborated with interdisciplinary teams to create comprehensive treatment plans tailored to individual client needs.
- Established trust quickly with diverse clientele by demonstrating empathy, active listening skills, cultural competency.
- Promoted healthy lifestyle choices among clients by modeling positive behaviors throughout therapy sessions
- Assisted clients in developing essential life skills such as budgeting, time management, and self-care routines for improved daily functioning.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Handled incoming mail, bills and invoices and completed appropriate actions
Police Officer
Swaziland Government
11.2006 - 12.2024
- Enforced laws and regulations to maintain public safety and order.
- Conducted thorough investigations to gather evidence and support legal proceedings.
- Responded swiftly to emergency calls, ensuring timely assistance for citizens in distress.
- Collaborated with community organizations to enhance public safety initiatives and programs.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted preliminary investigations at scenes of major crimes.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
- Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
- Responded to emergency calls to provide assistance to citizens in need.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Provided testimony in court proceedings.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Checked vehicle equipment for proper functioning prior to use.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Thoroughly analyzed criminal information and processed crime scenes.
- Reduced process inaccuracies while investigating suspect and serious crimes and assisting district attorney prosecution cases.
Education
No Degree - Therapeutic Mentor
Oregon
Salem, OR03-2025
Skills
- Empathy development
- Teamwork and collaboration
- Problem-solving
- Certified in CPR/AED
- Meal preparation
- Vitals monitoring and documentation
- Medication administration
- Progress monitoring
- Communication enhancement
- Behavioral support techniques
- Client assessments
- Therapeutic activities
Timeline
Therapeutic Mentor
IS Living
03.2025 - Current
Police Officer
Swaziland Government
11.2006 - 12.2024
No Degree - Therapeutic Mentor
Oregon