Driven IT Technician with seven years of experience in hardware/software implementation and maintenance. Proven history of managing complex systems and government information systems. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at team leading, troubleshooting, communication, and collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PC Network Support Technician 3 - Team Lead
Northrop Grumman
01.2022 - Current
Trains new team members by relaying information on DoD JSIG procedures and requirements.
Monitors team performance and provides constructive feedback to increase productivity and maintain quality standards.
Supervises team members to confirm compliance with set procedures and quality requirements.
Serves as subject matter expert on proposed technology purchases.
Collaborates with the site ISSM/ISSO's to ensure information security and DoD STIG compliance.
Performs vulnerability scans and remediation's.
Ensures proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
Installs important security and functionality patches to maintain optimal protections against intrusion and system reliability.
Prepares new software and hardware for use, following established security policies.
Configures and tests Windows operating systems to meet STIG requirements.
Contributes to the development, administration and testing of disaster recovery plans.
Supports day-to-day operations, monitoring and resolving client/server and storage issues.
Creates Powershell/batch scripts to streamline IT tasks.
Explosive Ordnance Disposal Technician - NCO
Kentucky Air National Guard
09.2018 - Current
Expert knowledge in explosive effects and explosive properties.
Knowledgeable in operational risk management and threat analysis.
Supervisor for munitions supply.
Supervisor to lower enlisted Airmen.
Team Lead in Explosive Operations.
Trained in investigative techniques to include weapons technical intelligence, sensitive site exploitation, homemade explosives, and post blast analysis.
Collaborates with the United States Secret Service and other federal agencies to detect and mitigate explosive threats against VIP personnel.
Operates advanced robotics to defeat improvised explosive devices.
Junior Systems Administrator
Strata-G LLC - Department Of Energy Subcontractee
12.2018 - 05.2021
Developed and implemented a standard computer build process for the setup of new workstations, involving security software stacks, VPN applications, and work applications.
Implemented security practices for networks and workstation configurations through Group Policy, Sophos/Fortigate firewall rules, and corporate IT policies.
Created Powershell/batch scripts to streamline IT tasks.
Experience in networking practices such as LAN, WAN, DNS, DHCP, and IP addressing.
Knowledge in virtualization technologies such as Hyper-V.
Strong knowledge with Windows server/client operating systems and active directory management.