Xu Li
Queens,NY
Summary
Served for 13 years in the U.S. Army active duty and being 2 years a drill sergeant, 1 year an instructor, with relevant experience in conducting rigorous training programs, fostering discipline, and developing physical fitness. Strengths include leadership, crisis management, team building, and strategic planning. Demonstrated impact in past roles by significantly improving trainees' performance through innovative training methods. Skilled in implementing effective tactical strategies and maintaining high standards of professionalism, a hardworking and passionate job seeker with strong organizational skills, eager to secure a position and ready to help the team achieve organizational goals.
Well-versed in medical office operations, particularly within physical therapy environments. Skilled in managing appointment scheduling, patient intake processes, insurance coordination, front desk administrative tasks, and authorization requests. Strong interpersonal communication abilities coupled with a firm understanding of patient confidentiality requirements. Notable for fostering positive first impressions and facilitating smooth clinic workflows.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Resilient care PT/PC
Pain management and Clinic
Flushing, New York
08.2025 - Current
- Greeting and assisting patients upon arrival at the clinic.
- Answering phone calls and responding to patient inquiries promptly.
- Maintaining accurate patient records and updating information as needed.
- Processing insurance information and verifying patient eligibility effectively.
- Provided administrative support to the clinic staff, such as photocopying, filing, faxing and emailing documents.
- Checked patients in and out of the clinic, verifying insurance coverage and collecting copays.
- Entered data into computer systems to update patient accounts.
- Requesting Insurance Authorization per patient through online and phone calls for treatment.
Drill Sergeant (E6/Staff Sergeant)
U.S. Army Active Duty
Fort Jackson, SC
05.2023 - 03.2025
- Perform duties a as Drill Sergeant in a Army Basic Combat Training Post; Charged with the training, health, morale, and welfare of 60 Initial Entry Soldiers through 10-week cycles; assist other Drill Sergeant with planning and conducting training of Initial Entry Soldiers on Physical Fitness, Drill and Ceremony, Rifle Marksmanship, Land Navigation, Warrior Task and Battle Drills, Basic Soldier Skills; Instill and maintains discipline; promotes the Warrior Ethos and Army Values to prepare Initial Entry Soldiers for Advanced Individual Training.
- Instructed basic combat training drills to new recruits.
- Developed strategies for teaching individual and group physical fitness exercises.
- Conducted inspections of equipment and personnel uniforms.
- Provided guidance on military regulations, customs, and courtesies.
- Enforced standards of conduct in accordance with Army regulations.
- Disciplined individuals who failed to meet performance expectations.
- Organized and supervised field exercises and live fire training missions.
- Evaluated the skills of recruits during basic combat training exercises.
- Monitored morale among troops and implemented appropriate measures to improve it.
- Directed safety protocols during all drills, physical fitness sessions, and other activities.
- Addressed any issues or concerns raised by trainees regarding their instruction or environment.
- Coordinated with other drill sergeants to ensure that all necessary tasks were completed according to schedule.
- Trained, coached, and mentored recruits to improve readiness and training.
Motor Transport Operator Squad Leader (E6/SSG)
U.S. Army Active Duty
Fort Lewis, WA
11.2020 - 05.2023
- Serves as a Squad Leader in 523D Composite Truck Company (Light) in support of 13th Combat Sustainment Support Battalion, 593rd Expeditionary Sustainment Command and I Corps; responsible for the discipline, accountability, training development, mentorship, and overall of 10 Soldiers and two Non-Commissioned Officer (NCO), and their families; Supervised personnel readiness, maintenance, and utilization of three M1083's Medium Tactical Vehicles (MTV), three M1095 Trailers, three M1075A1 Palletized Load Handling System (PLS), four M1076 Trailers, one small Modular General Purpose Tent System; oversees the distribution of all classes of supply throughout I Corps; Assist leaders in all operations; aids in property accountability valued more than $5,000,000.
- Led squad in reconnaissance and surveillance operations.
- Provided guidance to subordinate personnel on tactical operations and training.
- Trained squad members in the use of small arms, crew served weapons, and demolitions.
- Supervised maintenance of weapons, equipment, and vehicles.
- Developed operational plans for assigned missions.
- Conducted pre-combat checks and inspections of personnel equipment prior to mission execution.
- Coordinated with other squads to ensure mission objectives were met.
- Assessed performance of individual soldiers within the squad.
- Advised commander on tactical situations encountered during missions.
- Conducted risk assessments for all proposed missions or exercises.
- Oversaw daily command of squad, demonstrating strong moral character, intellect, and respect.
Motor Transport Operator Squad Leader(E5/Sergeant)
U.S. Army Active Duty
Fort Drum, NY
10.2019 - 11.2020
- Serves as a Truck Platoon Squad Leader of the 110th Composite Truck Company of the 548th Combat Sustainment Support Battalion; responsible for the development, training, morale, and welfare, of 11 Soldiers and one Non-Commissioned Officer (NCO), and their families; responsible for the operational readiness of one M1276 Mine Resistant Ambush Protected All Terrain Vehicle (MATV), six M1083 5-Ton Trucks, and six M1095 5-Ton Trailers, and Basic Issue Items (BII) valued at over $800,000.
- Displayed resilience as a leader and worked to instill this quality in others; held subordinates accountable for every action, whether right or wrong.
- Consistently recognized leadership potential in Soldiers, and effectively fostered their personal and professional development.
- Empowered junior Soldiers by trusting them with critical segments of the mission; developed our future leaders from within.
- Trained new Soldiers on proper operation techniques and safety procedures for various pieces of heavy equipment.
- Provided coaching and feedback on Soldiers' performance, encouraging professional development.
Instructor (E5/Sergeant)
U.S. Army Active Duty
Fort Drum, NY
05.2018 - 10.2019
- Serves as an Instructor for the 10th Mountain Division (LI), Air Assault School for the Light Fighters School; plans, prepares, and instructs students in both classroom and field environments; enforces TRADOC guidelines during all sling load operations, pathfinder operations, and rappelling operations; inspects rappelling equipment and anchor points; evaluates personnel undergoing training to include performance and adaptability; provides technical expertise and leadership for Division mandated training and operations; supervises the inspection and upkeep of all Air Assault equipment, ensuring 100% serviceability for all equipment.
- Trained over 990 Soldiers in Air Assault and Rappel Master procedures over the duration of seven courses, with a 54% passing rating.
- Developed lesson plans and instructed classes in accordance with school curriculum guidelines.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Motivated students to achieve academic success through positive reinforcement techniques.
Unit Supply Non-Commissioned Officer (E5/Sergeant)
U.S. Army Active Duty
Fort Hood, TX
05.2017 - 04.2018
- Reviewed supply policies, plans, and procedures to resolve issues impacting logistics operations and supply accountability.
- Provided briefings and monthly communications to promote property acquisition, accountability, and regulatory compliance.
- Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Supervised subordinate staff in carrying out daily duties and activities.
- Developed and implemented policies and procedures to ensure compliance with government regulations.
- Provided guidance to team members on how to effectively complete tasks within established timelines.
- Reviewed employee performance evaluations for accuracy and completeness.
Unit Supply Specialist (E1-E4)
U.S. Army Active Duty
Fort Hood, TX
07.2015 - 05.2017
- Maintained unit supply system for tracking group supplies and equipment for unit readiness and managing Basic Issue Items (BII), valued in excess of $4,500,000.
- Assisted with maintaining warehouse inventory by conducting physical counts of all products on hand.
- Mentored and developed supply team members to ensure regulatory compliance.
- Maintained records of supply transactions for accuracy and tracking.
- Maintained strict compliance with military regulations regarding procurement, storage, and disposal of sensitive items.
- Prepared detailed reports on unit inventory and expenditures to inform senior personnel and the unit Commander.
Unit Supply Specialist (E1-E4)
U.S. Army Active Duty
Camp Casey, South Korea
12.2013 - 06.2015
- Maintained unit supply system for tracking group supplies and equipment for unit readiness and managing Basic Issue Items (BII), valued in excess of $2,000,000.
- Maintained records of supply transactions for accuracy and tracking.
- Maintained strict compliance with military regulations regarding procurement, storage, and disposal of sensitive items.
- Prepared detailed reports on unit inventory and expenditures to inform senior personnel and the unit Commander.
Education
BBA - Economic Law Specialty
Qingdao University
Qingdao, China06-2012
Skills
- Secret Security Clearance
- Leadership
- Confidentiality
- Self-regulation
- Attention to Detail
- Microsoft Office
- Command Presence
- Physical Fitness
- Problem-Solving
- Multitasking
- Team Works
- Stress Tolerance
- Accountability
- Discipline and Focus
- Teamwork and Loyalty
- Military Operations
- Military Knowledge
- Combat Training
- Field Training
- Resilience
- Task Prioritization
- Tactical Training
- Risk Assessment
- Decision Making
- Adaptability
- Dedication
- Small Arms Proficiency
- Logistics Management
- Cultural Awareness
- Land Navigation
- Managing and Supervision
- Special Assignments
- Stress Management
- Emergency Response
- Professionalism
- Security Protocols
- Training Management
- Information Security
- Workforce Planning
Languages
Chinese (Mandarin)
Native/ Bilingual
Korean
Native/ Bilingual
Accomplishments
- Military Awards - Army Service Ribbon, Army Good Conduct Medal x3, Global War on Terrorism Expeditionary Medal, Korean Defense Medal, National Defense Service Medal, Non-Commissioned Officer (NCO) Professional Development Ribbon x2, Overseas Service Ribbon, Army Achievement Medal (AAM) x2, Army Commendation Medal (ARCOM) x4, Certificate of Achievement (COA) x3.
- Military Badge - DRILL SERGEANT Badge, INSTRUCTOR Badge, AIR ASSAULT Badge, Driver and Mechanic Badge
Certification
- Army Secret Security Clearance
- Army Drill Sergeant Course
- Army Unit Armor Course
- Army Air Assault Course
- Army Basic Leader Course
- Army Advance Leader Course
- Combat Lifesaver Course
- Combative Level 1 Course
- Military Instructor Course
- Military RAPPEL MASTER Course
- Lean Six SIGMA-GREEN BELT Course
- Lean Six SIGMA-BLACK BELT Course
- Lean Six SIGMA-MASTER BLACK BELT Course
- Department Of The Army Retention Training Course
- Networking Fundamentals course (CCNA)
Timeline
Resilient care PT/PC
Pain management and Clinic
08.2025 - Current
Drill Sergeant (E6/Staff Sergeant)
U.S. Army Active Duty
05.2023 - 03.2025
Motor Transport Operator Squad Leader (E6/SSG)
U.S. Army Active Duty
11.2020 - 05.2023
Motor Transport Operator Squad Leader(E5/Sergeant)
U.S. Army Active Duty
10.2019 - 11.2020
Instructor (E5/Sergeant)
U.S. Army Active Duty
05.2018 - 10.2019
Unit Supply Non-Commissioned Officer (E5/Sergeant)
U.S. Army Active Duty
05.2017 - 04.2018
Unit Supply Specialist (E1-E4)
U.S. Army Active Duty
07.2015 - 05.2017
Unit Supply Specialist (E1-E4)
U.S. Army Active Duty
12.2013 - 06.2015
BBA - Economic Law Specialty
Qingdao University
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