Xuan-Trang (Erica) Huynh
Lab Support Technician
Richmond,Virginia
Summary
Driven professional with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards. Offering excellent communication and good judgement.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Pharmacy Technician Trainee
CVS Pharmacy
11.2021 - Current
- Maintained proper drug storage procedures, registries and records for controlled drugs.
- Counted, measured and dispensed medications following standard procedures.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Aided customers in understanding how to properly take medications.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Restaurant Manager
Bonchon Richmond
11.2012 - 10.2021
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Reconciled cash and credit card transactions to maintain accurate records.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Correctly calculated inventory and ordered appropriate supplies.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
Education
Bachelor of Arts - Business Administration And Management
Virginia Commonwealth University
Richmond, VA 08.2004 - 12.2010
Skills
Outstanding interpersonal abilities
Assisting pharmacists
Drug inventory management
Quality Assurance and Control
Receiving incoming supplies
Coaching and mentoring
Key Performance Indicators
Timeline
Pharmacy Technician Trainee
CVS Pharmacy
11.2021 - Current
Restaurant Manager
Bonchon Richmond
11.2012 - 10.2021
Bachelor of Arts - Business Administration And Management
Virginia Commonwealth University
08.2004 - 12.2010