An Xuan Nguyen
Katy,TX
Summary
Friendly and adaptable professional with extensive experience in customer service and food preparation. Recognized for attention to detail and ability to train new hires. Ready to contribute to a high-performing team and enhance customer satisfaction.
Overview
2
2
years of professional experience
Work History
Barista
Da Bao Coffee and Tea
05.2022 - 04.2023
- Prepared and served high-quality coffee beverages consistently.
- Maintained cleanliness and organization of workstations throughout shifts.
- Assisted customers with menu selections and provided product knowledge.
- Operated espresso machines and brewing equipment efficiently.
- Mentored and coached junior staff.
- Prepared catering orders.
Kitchen Lead
Mango Mango
05.2022 - 04.2023
- Supervised kitchen staff to ensure efficient workflow and adherence to safety standards.
- Coordinated daily operations, optimizing food preparation and service timelines.
- Trained new employees on kitchen processes and equipment usage for increased productivity.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
Cashier
Watts Japan
05.2021 - 09.2021
- Processed customer transactions efficiently, ensuring accurate cash handling and balance reconciliation.
- Maintained cleanliness and organization of checkout area, contributing to a welcoming environment.
- Trained new staff on register operation and company policies, fostering team cohesion and efficiency.
- Stocked, tagged and displayed merchandise as required.
Cashier
Tous Les Jours
05.2021 - 09.2021
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
- Monitored inventory levels, coordinating with management to restock popular items promptly.
- Resolved customer complaints effectively, demonstrating strong problem-solving and communication skills.
Education
Bachelor of Science - Computer Science
University of Houston
Houston, TX05-2028
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cleanliness
- Inventory management
- New hire training
- Multitasking and organization
- Coffee and tea expertise
- Speedy and efficient
- Reliable and dependable
- Adaptable and flexible
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Barista
Da Bao Coffee and Tea
05.2022 - 04.2023
Kitchen Lead
Mango Mango
05.2022 - 04.2023
Cashier
Watts Japan
05.2021 - 09.2021
Cashier
Tous Les Jours
05.2021 - 09.2021
Bachelor of Science - Computer Science
University of Houston