Xuelong Lor
Fresno,CA
Summary
Proactive Co-Manager with extensive experience in team management and customer service. Expertise in streamlining workflows and ensuring adherence to health and safety regulations, contributing to enhanced operational efficiency and increased client loyalty.
Overview
16
16
years of professional experience
Work History
Janitorial Assistant
Mid-Valley Janitorial Services
Fresno, CA
08.2023 - Current
- Maintained cleanliness in commercial spaces using industrial cleaning equipment.
- Assisted team members in deep cleaning tasks during peak service periods.
- Restocked cleaning supplies to ensure efficient workflow throughout the facility.
- Ensured adherence to company standards for cleanliness and sanitation practices.
- Disinfected surfaces using appropriate chemicals and materials.
- Used industrial cleaning equipment, such as floor polishers and carpet cleaners, effectively.
Co-Manager
Bowli Bowli
Fresno, CA
07.2021 - Current
- Supported daily operations by managing staff schedules and task assignments.
- Ensured compliance with health and safety regulations during food preparation.
- Collaborated with team members to streamline workflows and improve efficiency.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Minimized waste by employing specific expense-tracking and cost-control strategies.
- Coordinated promotional events that increased brand awareness within the community.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Maintenance Assistant
Walmart
Fresno, California
04.2015 - 07.2015
- Collaborated with team members to maintain a clean shopping environment.
- Contributed to maintenance of safe conditions within facility by mopping up wet spots on floor and sweeping up broken glass.
- Cleaned and maintained tools and maintenance equipment.
Driver
Dav Thrift Stores
Fresno, California
02.2010 - 06.2014
- Operated delivery vehicle to transport donations to various store locations.
- Ensured safety and compliance during all driving and loading activities.
- Assisted staff with unloading and organizing merchandise at thrift store locations.
- Communicated effectively with team members regarding delivery schedules and routes.
- Collaborated with management to optimize delivery processes and schedules.
- Drove trucks to and from job sites to deliver supplies.
- Utilized GPS and maps for efficient route planning.
Education
Associate of Science - Electronic Technician
Fresno City College
Fresno, CA05-1999
High School Diploma -
Clovis West High School
Fresno, CA06-1996
Skills
- Industrial cleaning
- Chemical disinfecting
- Equipment operation
- Sanitation compliance
- Team management
- Effective communication
- Customer service
- Verbal and written communication
Timeline
Janitorial Assistant
Mid-Valley Janitorial Services
08.2023 - Current
Co-Manager
Bowli Bowli
07.2021 - Current
Maintenance Assistant
Walmart
04.2015 - 07.2015
Driver
Dav Thrift Stores
02.2010 - 06.2014
Associate of Science - Electronic Technician
Fresno City College
High School Diploma -
Clovis West High School