Xxavier Simmons
Adamsville,AL
Summary
Results-focused Supervisor offering 9 years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
1
1
Certification
6
6
years of post-secondary education
9
9
years of professional experience
Work History
Assistant Store Manager
Lowe's
06.2017 - 01.2020
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Rotated merchandise and displays to feature new products and promotions.
- Attained expert level of product knowledge, becoming go-to person for major sales and product knowledge.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Csa Pro Services• LOWE’S • May
01.2011 - 01.2017
- Manage Contractor Sales and Orders - Reading Contractor Blueprints - Schedule Customer Details - Work/Assist Customers on Sales Floor in all Departments.
Voluntary Worker
Voluntary Work
- Volunteer Experience or Leadership, 2011 Lowe’s Hero Project 2016.
- Assisted with event coordination and on-site support.
- Helped with natural disaster cleanup and assisted with restoration tasks after incidents.
Education
Associate of Applied Science - Advanced Engineering Design Technology (EDT)
BEVILL STATE
08.2014 - 08.2016
High School Diploma -
MINOR HIGH SCHOOL
08.2006 - 05.2010
Skills
Relationship building and management
Order management
Staff supervision
Staff Management
Cost Control
Product and service sales
Training
Operations support
Goals and performance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Licensed Forklift 9 years experience
Quote
Paying attention to simple little things that most men neglect makes a few men rich.
Henry Ford
Timeline
Assistant Store Manager
Lowe's
06.2017 - 01.2020
Associate of Applied Science - Advanced Engineering Design Technology (EDT)
BEVILL STATE
08.2014 - 08.2016
Licensed Forklift 9 years experience
05-2011
Csa Pro Services• LOWE’S • May
01.2011 - 01.2017
High School Diploma -
MINOR HIGH SCHOOL
08.2006 - 05.2010
Voluntary Worker
Voluntary Work