XYTLALLI REYES
Las Cruces,United States
Summary
Seasoned Referral Specialist with demonstrated experience in the healthcare industry. Skilled in facilitating communication between patients and medical professionals, ensuring proper patient care through accurate referral processes. Known for problem-solving abilities, interpersonal skills, and commitment to maintaining high standards of confidentiality and professionalism. Previous roles have resulted in enhanced operational efficiency and improved patient satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Resource and Referral Specialist
Families and Youth Innovation Plus
Las Cruces, NM
08.2022 - Current
- Communicated with patients with compassion while keeping medical information private.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Scheduled and confirmed patient appointments and consultations.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Assisted non-English speaking clients with communication issues.
Receptionist
Elite Dermatology
Las Cruces, United States
08.2021 - Current
- Answer phone
- File confidential documents
- Request Medical record/ Send out Medical Records
- Scheduling
- Handel Insurance
- Rooming Patients
Salesman
Journeys Kidz
Las Cruces, United States
08.2021 - 09.2023
- Answer phone
- Clean
- Count Register
- Engage with costumers
- Greeted and assisted customers to foster positive experiences.
Receptionist
Law Office of Kyle H Moberly
Las Cruces, United States
09.2019 - 06.2021
- Answer phone
- Deliver document
- File confidential document
- Run office errands
Volunteer
El Caldito Soup Kitchen
Las Cruces, United States
05.2018 - 09.2019
- Prep food
- Serve food
- Clean kitchen
- Engaged with staff and community
- Translate
Education
Bachelor's - Social Work
New Mexico State University
Las Cruces05-2023
Associates - Arts Education
New Mexico State University- Dona Ana Community College
Las Cruces05.2020
Arrowhead Park Early College -
Arrowhead Park Early College
Las Cruces05.2020
Skills
- Adaptability
- Multitasking Skills
- Creative Problem Solving Skills
- Customer Service Skills
- Excellent Communication Skills
- Insurance verification
- HIPAA regulations
- Referral wait list management
- Caseload management
- Follow-up coordination
- Bilingual
References
- Amairani, Journeys Kidz, (915) 207-4278
- Tiffany, Elite Dermatology, (575) 262-7546
Hobbies and Interests
- Reading
- Running
- Painting
- Crafting
- Baking
- Cooking
Volunteer Experience
El Caldito Soup Kitchen, Las Cruces, NM, 05/01/19, 09/30/19, Prep food, Serve food, Clean kitchen
Languages
Spanish
Languages
Spanish
Native/ Bilingual
Certification
- CPI
- BLS
- QPR
- SAFE Zone
- PEDs
- CCSS
- C-SSRS
- Trauma Responsive
Timeline
Resource and Referral Specialist
Families and Youth Innovation Plus
08.2022 - Current
Receptionist
Elite Dermatology
08.2021 - Current
Salesman
Journeys Kidz
08.2021 - 09.2023
Receptionist
Law Office of Kyle H Moberly
09.2019 - 06.2021
Volunteer
El Caldito Soup Kitchen
05.2018 - 09.2019
- CPI
- BLS
- QPR
- SAFE Zone
- PEDs
- CCSS
- C-SSRS
- Trauma Responsive
Bachelor's - Social Work
New Mexico State University
Associates - Arts Education
New Mexico State University- Dona Ana Community College
Arrowhead Park Early College -
Arrowhead Park Early College
Similar Profiles
Serena TafoyaSerena Tafoya
Permanency Coordinator at Children, Youth, and Families DepartmentPermanency Coordinator at Children, Youth, and Families Department
ALLISON MAUGHANALLISON MAUGHAN
Outreach Counselor at Directions for Youth and FamiliesOutreach Counselor at Directions for Youth and Families
Danielle HaasDanielle Haas
Child Protective Services Social Worker at Department of Children, Youth, and FamiliesChild Protective Services Social Worker at Department of Children, Youth, and Families