Xzavier Burris
Cordova,TN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Store Manager
Starbucks
Memphis, TN
10.2025 - Current
- Assisted in managing daily store operations and ensuring adherence to company policies.
- Collaborated with team members to enhance customer service experiences and maintain store standards.
- Supported inventory management by tracking stock levels and placing orders as necessary.
- Trained new staff on operational procedures, product knowledge, and customer engagement techniques.
- Analyzed customer feedback to identify areas for improvement in service delivery and product offerings.
Shift Supervisor
Starbucks
Memphis, TN
02.2025 - 10.2025
- Implemented safety protocols to create a secure work environment for all staff.
- Communicated with management to relay customer feedback and operational challenges.
- Maintained inventory accuracy by conducting regular stock checks and audits.
- Collaborated with team members to resolve issues promptly during shifts.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Education
High School Diploma -
Bearden High School
Knoxville, TN05-2014
Skills
- Staff training and development
- Strong verbal and written communication
- Detail-oriented mindset
- Problem-solving
- Customer experience
- Retail operations
- Team building and leadership
- Employee scheduling
- Hiring and training
- Work Planning and Prioritization
- Goals and performance
Certification
- Coffee Master
- Barista Trainer
Timeline
Assistant Store Manager
Starbucks
10.2025 - Current
Shift Supervisor
Starbucks
02.2025 - 10.2025
High School Diploma -
Bearden High School