Xzavion Sheppard
Wagoner,OK
Summary
Experienced with coordinating donation processes to ensure efficient intake and distribution. Recognized for maintaining a safe working environment and enhancing customer experiences through effective communication and problem-solving skills. Committed to operational excellence and team collaboration in fast-paced settings.
Professional with strong background in donation processing, adept at ensuring accurate and efficient handling of incoming contributions. Known for strong teamwork and adaptability, consistently meeting organizational goals and supporting peers. Proven skills in data entry, inventory management, and customer service. Reliable and focused on achieving results in thriving environment.
Overview
6
6
years of professional experience
Work History
Donation Processor
Habitat for Humanity Restore Rack
Tahlequah Oklahoma
06.2019 - Current
- Key holder opening and closing of store.
- Learned safety protocols and operational procedures to maintain a secure work environment.
- Provided exceptional customer service, addressing questions or concerns with professionalism and courtesy.
- Participated in regular training sessions and team meetings, staying current with store policies and procedures.
- Contributed to loss prevention efforts by conducting vigilant surveillance of the sales floor and promptly reporting suspicious activity.
- Lifted and moved items weighing over 50 pounds multiple times per shift.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, and hazard prevention measures.
- Loaded and unloaded trucks.
- Kept warehouse work areas neat and tidy by removing paper, trash and debris and sweeping floors.
- Addressed donor inquiries promptly and professionally, ensuring satisfaction with their contribution experience.
- Developed strong customer service skills while interacting with donors on a regular basis.
- Maintained a clean and organized workspace, allowing for efficient processing of donations.
- Completed appropriate paperwork for donations.
- Ensured accurate pricing for donated items by conducting thorough market research.
Education
Business Administration And Marketing
Northeastern State University
Tahlequah, OKSkills
- Reliability
- Adaptability
- Workplace safety
- Store operations
- Stock control
- Customer service
- Data Entry
- Time management
- Problem-solving abilities
- Cleaning and sanitizing
- Safety compliance
- Self motivation
- Professionalism
- Physical stamina
- Donation tracking
- Teamwork
- Multitasking
Timeline
Donation Processor
Habitat for Humanity Restore Rack
06.2019 - Current
Business Administration And Marketing
Northeastern State University