Yoandry Gomez
CITRUS SPRINGS ,FL
Summary
Detail-oriented and organized financial services professional with 8+ years of experience in the credit union industry. Fraud investigation, with demonstrated expertise in regulatory compliance, complex case resolution, and risk mitigation. Known for strong interpersonal skills and the ability to communicate clearly with members, staff, and regulators. Adept at balancing multiple priorities while maintaining accuracy and regulatory standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SR MCC LENDING AND MORTGAGE SPECIALIST
Suncoast Credit Union
08.2017 - Current
- Accurately process and review first and second mortgage loan applications
- Investigate and resolve potential fraud cases in compliance with BSA/AML regulations
- Maintain up-to-date knowledge of credit union policies, legal processes, and regulatory updates
- Support internal fraud prevention by analyzing suspicious activity and escalating when necessary
- Assist in training and mentoring staff on best practices and fraud trends
- Provide clear, thorough explanations to members regarding policies and decisions
- Cross-sell credit union products with a consultative approach, maximizing member benefit
- Use task management skills to juggle multiple cases while ensuring accuracy and timeliness
- Stay engaged with members and regulators through effective communication and professionalism
Education
Diploma - CADD
Cape Coral High School
Cape Coral 06.2006
Computer Assistant Drafting Design - CADD
Cape Coral Technical College
CAPE CORAL 01.2009
Skills
- Fraud Investigation
- Lending
- BSA Training
- Regulatory Compliance
- Risk Mitigation
- Legal Understanding
- Court Process Understanding
- Complex Problem Resolution
- Written Communication
- Verbal Communication
- Task Management
- Time Management
- Microsoft Office
- Credit Union Core Systems
- Cross-functional Team Collaboration
- Member Advocacy
- Member Service
- Fluency in English
- Fluency in Spanish
- Microsoft Office Suite
- Excel
- Outlook
- Word
- Legal Documentation
- Regulatory Documentation
Certification
- Certified Bank Secrecy Act Professional (CBSAP), In progress (Must obtain within 1 year of start date)
- NMLS Registered, Florida
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
SR MCC LENDING AND MORTGAGE SPECIALIST
Suncoast Credit Union
08.2017 - Current
Diploma - CADD
Cape Coral High School
Computer Assistant Drafting Design - CADD
Cape Coral Technical College
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