Professional Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline

Ya-Nce' Harrison

Prospect Airport Services
Charlotte,NC
1
Certification
3
years of professional experience

Certified Nursing Assistant with an active North Carolina CNA license and hands-on clinical training in patient care. Experienced assisting with bathing, dressing, personal care, mobility, safe Hoyer-lift transfers, patient observation, and dementia-unit activities. Brings additional experience supporting people with mobility needs in a fast-paced airport environment, along with strong communication, teamwork, and leadership skills. Relocating to Charlotte, NC and ready to contribute to a patient-focused healthcare team.

Work History

Certified Nursing Assistant — Clinical Practicum

1 Month
Aperion Care | 03.2026 - 04.2026
  • Provided hands-on patient care under supervision as part of CNA clinical training.
  • Assisted patients with bathing, showers, dressing, changing briefs, and other personal-care needs.
  • Used a Hoyer lift to assist with safe patient transfers while following facility procedures.
  • Observed patients and communicated care needs respectfully and clearly.
  • Maintained patient dignity, comfort, privacy, and safety throughout care activities.

Passenger Service Assistant

1 Year 6 Months
Prospect Airport Services | 04.2025 - Current
  • Provide wheelchair and mobility assistance to passengers with physical and mobility needs.
  • Assist adults and children while maintaining safety, patience, and dignity.
  • Communicate with people from diverse backgrounds in a high-pressure environment.
  • Support passengers with transfers, luggage, and navigation through airport processes.

Shift Supervisor

1 Year 3 Months
Auntie Anne's | 12.2023 - 03.2025
  • Supervised and supported team members during daily operations and high-volume shifts.
  • Delegated tasks and ensured employees followed company procedures and standards.
  • Trained new employees on customer service, safety, and sanitation procedures.
  • Managed opening and closing procedures, including cash handling and register reconciliation.
  • Resolved customer concerns professionally while maintaining a positive and safe environment.

Cashier

7 Months
Whole Food Market | 05.2023 - 12.2023
  • Provided friendly and efficient customer service.
  • Processed cash and electronic transactions accurately.
  • Operated cash registers and handled cash responsibly.
  • Assisted customers with questions and product needs.
  • Maintained a clean, organized, and welcoming checkout area.

Education

Certified Nursing Assistant - Nursing Assistant / Nurse Aide

Best Step Academy | Chicago, IL | 04.2026

High School Diploma

North Lawndale Charter High School | Chicago, IL | 06.2022

Skills

Patient Care
Mobility Assistance
Hoyer Lift Transfers
Dementia Care
Patient Observation
Personal Care Assistant
Resident Support
Vital Signs
HIPAA
Medical Documentation
Communication
Teamwork
Customer Service
Conflict Resolution
Microsoft Office
Computer Skills
Wheelchair Assistance
Passenger Transfer

Certification

Certifications

  • Certifications & LicensesCertified Nursing Assistant (CNA) — North Carolina, Active
    Certified Nursing Assistant (CNA) — Illinois, Active
    Basic Life Support (BLS) Certification — Renew by 2028

Volunteer Experience

Volunteer — Dementia Care Unit
Oasis of Lakeshore — Chicago, IL | 2018–2021

  • Assisted residents with daily activities and social engagement.
  • Provided companionship and emotional support to residents.
  • Helped maintain a clean, safe, and welcoming environment.
  • Communicated respectfully with residents, families, and staff.

Timeline

Certified Nursing Assistant — Clinical Practicum

Aperion Care
03.2026 - 04.2026Read More

Passenger Service Assistant

Prospect Airport Services
04.2025 - CurrentRead More

Shift Supervisor

Auntie Anne's
12.2023 - 03.2025Read More

Cashier

Whole Food Market
05.2023 - 12.2023Read More

Best Step Academy

Certified Nursing Assistant from Nursing Assistant / Nurse Aide
Read More

North Lawndale Charter High School

High School Diploma
Read More
Ya-Nce' Harrison