Yaara Terry Nilsen
Miami Beach,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
15
15
years of professional experience
Work History
Airline Security Supervisor
El-Al Security
Miami Beach, FL
04.2015 - 05.2023
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Developed strategies for mitigating risks associated with physical security elements such as locks, cameras, alarms.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Interacted regularly with other departments within the organization to promote collaboration between teams.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Assessed current Security processes and procedures periodically making adjustments as needed in order maximize efficiency.
- Provided security team leadership and contributed to on-call duties.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Ensured the safety and security of passengers, crew, and aircraft.
- oversaw security screening operations, implementing and enforcing security protocols, and conducting thorough security inspections.
Telemarketer
Promoters.
Tel Aviv, Israel
10.2013 - 02.2015
- Identified potential customers through cold calling and database research.
- Developed relationships with customers to increase sales opportunities.
- Greeted customers in a friendly, professional manner on the phone.
- Provided product information, answered questions, and offered solutions to customer inquiries.
- Initiated outbound calls to prospective clients using scripts.
- Maintained up-to-date knowledge of company products and services.
- Followed up with existing customers regarding additional products or services that may be of interest.
- Assisted in developing new business prospects by following up on leads generated from various sources.
- Educated customers about product or service offerings meeting individual needs.
Salesperson
Dizingophone
Tel Aviv, Israel
05.2012 - 08.2013
- Developed and implemented strategies to meet sales quotas.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
- Maintained accurate records of customer interactions and transactions.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Assisted customers in selecting appropriate products or services for their needs.
- Monitored inventory levels and placed orders as needed.
- Coordinated delivery schedules with vendors for timely shipment of goods.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Maintained current store, product and promotional knowledge to drive consistent sales.
Legal Secretary
Weiss Porat & co.
Tel Aviv, Israel
03.2011 - 05.2012
- Organized case files by creating and maintaining document filing systems for easy retrieval of information.
- Coordinated court filings including scheduling hearings, filing deadlines and calendaring events.
- Maintained attorney calendars by keeping track of appointments, meetings and conferences.
- Scheduled depositions, mediations and arbitrations with parties involved in litigation cases.
- Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
- Received and disbursed incoming mail.
- Coordinated and scheduled meetings and telephone conferences.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Processed summonses, subpoenas and complaints.
- Processed and distributed invoices to bill clients.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Drafted or reviewed legal documents and precedents to support case preparation.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
IT Technician
IDF
Tel Aviv, Israel
01.2008 - 01.2010
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Maintained user accounts in Active Directory and Exchange Server environments.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Provided technical support to users via telephone or remote access.
- Monitored system performance and implemented preventive maintenance procedures.
- Assisted with the deployment of new applications and updates to existing applications.
- Performed daily backups using Symantec Backup Exec and other backup solutions.
- Implemented security measures such as firewall configuration and virus protection software installation and updates.
- Resolved hardware issues including replacing parts as necessary.
- Set up user profiles on local machines according to established standards.
- Configured routers, switches and wireless access points for LANs and WANs.
- Responded quickly to emergency situations involving outages or data loss scenarios.
Education
High School
Tzfira
Tel Aviv, Israel06-2007
Some College (No Degree) - Styling
Concept
Tel Aviv, IsraelSome College (No Degree) - Acting
City Academy
London United KingdomSkills
- Fluent in Hebrew, English
- Security team leadership
- Investigative procedures
- Skilled in conflict resolution
- Operations Management
- Operational effectiveness
- Staffing and scheduling
- Performance Assessment
- Employee Relations
- Team Leadership
- Staff Management
- Personnel Supervision
- Attention to Detail
- Relationship Building
- X-Ray Hi-Scan Training
- Security screening
- CCTV Monitoring
- Employee performance evaluation
Timeline
Airline Security Supervisor
El-Al Security
04.2015 - 05.2023
Telemarketer
Promoters.
10.2013 - 02.2015
Salesperson
Dizingophone
05.2012 - 08.2013
Legal Secretary
Weiss Porat & co.
03.2011 - 05.2012
IT Technician
IDF
01.2008 - 01.2010
High School
Tzfira
Some College (No Degree) - Styling
Concept
Some College (No Degree) - Acting
City Academy