Yaaseen Hossain
Plano
Summary
Dedicated customer service professional with proven cash handling and conflict resolution skills. Committed to enhancing guest experiences through effective communication and teamwork.
Overview
2
2
years of professional experience
Work History
Movie Theater Attendant
Cinemark
Plano
05.2025 - Current
- Assisted guests with ticket purchases and seating arrangements.
- Maintained cleanliness of theater areas and concession stands, ensuring a pleasant environment for guests.
- Operated cash register and processed payments efficiently.
- Delivered excellent customer service, contributing to enhanced guest satisfaction and positive experiences.
- Explained movie schedules and answered guest inquiries promptly.
- Monitored movie screenings for technical issues or disruptions.
- Collaborated with team members to streamline operations during busy times, ensuring efficient service and guest flow.
- Managed cash and credit transactions and balanced registers after shifts.
Cart Attendant
Walmart
Murphy
05.2024 - 08.2024
- Monitored cart availability during peak shopping hours to maintain optimal supply for customers.
- Organized carts in designated storage areas to ensure quick access for customers.
- Collaborated with team members to enhance efficiency of cart retrieval process.
- Collected shopping carts from parking lot and store entrance areas.
- Maintained cleanliness of cart area and surrounding spaces.
- Communicated with management regarding maintenance needs of carts.
Education
High School Diploma -
Plano East Senior High School
Plano, TX05-2024
Some College (No Degree) - Criminal Justice
Collin County Community College
Plano, TXSkills
- Customer service
- Cash handling
- Team collaboration
- Ticket processing
- Technical monitoring
- Conflict resolution
- Time management
- Communication skills
- Guest relations
Languages
English
Full Professional
Bengali
Native/ Bilingual
Timeline
Movie Theater Attendant
Cinemark
05.2025 - Current
Cart Attendant
Walmart
05.2024 - 08.2024
High School Diploma -
Plano East Senior High School
Some College (No Degree) - Criminal Justice
Collin County Community College