Ameena Shabazz
Dallas,TX
Summary
Experienced Customer Fulfillment Associate in retail with a background in cafe management. Demonstrated expertise in delivering exceptional customer service and cultivating strong client relationships. Known for developing efficient solutions to drive workplace productivity.
Overview
4
4
years of professional experience
Work History
Customer Fulfillment Associate
Amazon
Dallas, TX
10.2023 - Current
- Identified and addressed key problems in inventory management
- Selected most effective paths to enhance delivery processes.
- Utilized suitable tools to address inventory discrepancies
- Collaborated with associates during peak times
- Escalated unresolved issues to higher management promptly
- Performed audits during designated timeframes
- Identified and addressed key problems in inventory management
Assistant Manager
Ann's Health Center and Market
Dallas, TX
10.2020 - 02.2022
- Executed diverse administrative responsibilities
- Identified customer requirements and delivered effective solutions
- Completed closing duties involving deposit handling
- Conducted training sessions on product knowledge
- Mastered insights into diverse product portfolios
- Strengthened customer connections through targeted initiatives
- Fostered open communication for idea implementation
- Maintained consistent cleanliness standards in workplace
Education
High School Diploma -
Progressive Academy
Dallas, TX01.2017
Skills
- Workplace Improvement
- Customer Retention Strategies
- Product Performance Assessment
- Product and service knowledge
- Service-Oriented Approach
- Proficient in POS Systems
- Communication Skills
- Conflict Resolution
- Team Leader
- Cashier
Affiliations
- Article published by DMagazine for helping to beautify South Dallas with visual art - March 2021
- Collaborated with 2Inspire Peace to create a Color By Number mural for the 2nd Annual Art Inspired Healing Festival - May 2023
Timeline
Customer Fulfillment Associate
Amazon
10.2023 - Current
Assistant Manager
Ann's Health Center and Market
10.2020 - 02.2022
High School Diploma -
Progressive Academy
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