Saidou Sow
Park hills,KY
Summary
Detail-oriented warehouse professional with expertise in forklift operation and safety compliance. Proven track record in implementing process improvements and enhancing team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Fulfillment Associate
Amazon CVG2
1600 Worldwide Blvd Hebron, Kentucky 41048
08.2025 - Current
- Used distributor and manufacturer websites to process orders and request returns.
- Inspected returned products for damages.
- Conducted thorough inspections of returned products to determine eligibility for refund or exchange.
- Supported continuous improvement initiatives within the department by sharing best practices and implementing process improvements as needed.
- Utilized strong communication skills to effectively convey company policies and provide necessary guidance to customers regarding their returns.
- Operated electric pallet jack, forklift and manlift.
Palletizer Operator
Kroger Manufacturing
Ohio
01.2025 - 08.2025
- Operated palletizing machinery to efficiently stack products for distribution.
- Monitored production lines to ensure quality and adherence to safety standards.
- Conducted routine maintenance on equipment to minimize downtime and enhance performance.
- Assisted in training new operators on equipment operation and safety protocols.
- applied Lockout/tagout procedures to control hazardous energy during equipment cleaning
- Assisted maintenance teams by securing and verifying safe machine shutdown
- Follow strict safety compliance standars ( Osha-based procedures)
- Helpe reduce workplace risk by ensuring proper equipement isolation work before
Asembling
The Hillman Group Inc.
Cincinnati, OH
05.2024 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
College Sebkha 2
Nouakchoot Mauritania 08-2022
Skills
- Shipping procedures
- Returns handling
- Loading and unloading
- Shipping and receiving
- Order picking
- Forklift operation
- Warehouse safety
- Team collaboration
- Product packaging
- Safety compliance
- Troubleshooting techniques
- Equipment troubleshooting
- Order verification
- Pallet jack usage
- Order ticket reading
- Workplace organization
- Item selection
- Box building and packing
- Work order processing
- Pick-list processing
- Barcode scanning
- RFID scanning
- Attention to detail
- Product picking
- Safety procedures
- Critical thinking
- Packing and shipping
- Safety processes and procedures
- Quick learner
- Cleaning procedures
- Stocking
- Decision-making
- Performance improvement
- Equipment monitoring
- Records updating
- Teamwork and collaboration
- Inventory tracking
- Work area maintenance
- Pallet jack operation
- Purchase order review
- Product pricing
- Product inspection
- Product restocking
- Payment processing
- Forklift safety and operation
- Pick lists
- Warehouse operations
- Teamwork
- Problem-solving
- Basic Electronics Knowledge
- Basic electrical and electronic repair
- iPhone screen and battery replacement
- Safe use of repair tools and equipment
Certification
forklift operator
Languages
English
Professional Working
French
Native or Bilingual
Arabic
Limited Working
wolof
Native or Bilingual
foulani
Native or Bilingual
hasania
Native or Bilingual
Timeline
Customer Fulfillment Associate
Amazon CVG2
08.2025 - Current
Palletizer Operator
Kroger Manufacturing
01.2025 - 08.2025
Asembling
The Hillman Group Inc.
05.2024 - 01.2025
High School Diploma -
College Sebkha 2