Yadanar Htun
Van Nuys,CA
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
5
5
years of professional experience
Work History
Barista
La Creme Cafe
10.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated POS cash register and equipment to collect payments.
Front Desk Receptionist
Wall Street English Myanmar
11.2021 - 01.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Engineering Intern
Thun Nay Chi Construction
10.2019 - 04.2020
- Gained hands-on experience in various engineering tools, software, and techniques to contribute effectively to multiple projects.
- Enhanced team collaboration by designing and implementing shared online workspace for project documentation.
- Reduced project costs with meticulous component selection and supplier negotiations.
- Optimized workflow through introduction of automation tools, significantly reducing manual data entry tasks.
- Compiled and analyzed project data to assist in preparation of detailed reports for stakeholder presentations.
Education
No Degree - Business Administration And Management
Los Angeles City College
Los Angeles, CAAssociate of Applied Science - Civil Engineering
Government Techanical Institute Mawlamyine
12011 Mawlamyine-Hpa-an Rd, Mawlamyine02-2020
Skills
- Time management
- Problem-solving
- Opening and closing duties
- Cash handling
- Exceptional customer service
- Team leadership
- Decision-making
- Attention to details
- Creative thinking
- Research and development
- Computer programming
- Data analysis
Languages
Burmese
Native or Bilingual
English
Full Professional
Chinese (Mandarin)
Professional Working
Interests
- Digital Art and Animation
- Design and Build Websites
- Volunteering at community kitchens and food-related charities
- Regularly practice mindfulness and meditation for overall wellness
- Creative Writing
- Road Trips
Timeline
Barista
La Creme Cafe
10.2023 - Current
Front Desk Receptionist
Wall Street English Myanmar
11.2021 - 01.2022
Engineering Intern
Thun Nay Chi Construction
10.2019 - 04.2020
No Degree - Business Administration And Management
Los Angeles City College
Associate of Applied Science - Civil Engineering
Government Techanical Institute Mawlamyine
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