Yader Daniel Velasquez

• Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
• Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
• Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 14 daily flights.
• Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
• Guided aircraft into and out of parking positions using hand signals

• Completed rush deliveries on tight timetables to satisfy customer needs.
• Received and followed pick sheets to gather merchandise for customer orders.
• Operated pallet jacks, forklifts and other equipment regularly.
• Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
• Maintained excellent attendance record, consistently arriving to work on time.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• License for: Forklift EXP: 03/08/24
• License for: Reach Truck EXP: 03/08/24
• License for: Order Picker EXP: 05/16/24

• Maintained accurate and current customer account data with manual forms processing and digital information updates.
• Maintained effective customer service by responding to service requests quickly to increase overall sales.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Through the computer system, opening and closing orders for delivery; scanning and selecting packages for UPS, Fedex, USPS and Essendant; loading freight trucks with the forklift

• Merchandise received and separated by account Number and intended location, using a scanner with the barcode system.

• Set courses and monitored in-flight data, autopilot and weather conditions to maintain schedule and safety.
• Safety pilot to newly acquired student pilots