Yadiel Morell
Fall River,MA
Summary
Dynamic and results-driven professional with experience at Dunkin' Donuts Franchising, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and efficient order processing. Skilled in cash handling and food preparation, consistently maintaining health code compliance while supporting team success and training new members.
Overview
3
3
years of professional experience
Work History
Crew Member
Dunkin' Donuts Franchising
2023.04 - Current
- Assisted customers by taking orders and responding to inquiries in a timely manner.
- Operated coffee machines to prepare and serve beverages according to established guidelines.
- Maintained a clean work area to meet health and safety standards.
- Supported team efforts in managing inventory and restocking supplies as necessary.
- Helped train new team members on service procedures and best practices.
- Worked in various areas, including front counter and drive-thru.
- Took customer orders, prepared meals, and processed payments efficiently.
- Collaborated effectively with teammates and received feedback from management.
- Enhanced customer experience by delivering friendly and prompt service at the register.
- Cleaned and organized all restaurant areas to uphold a positive image.
- Greeted customers to provide excellent service and meet quality expectations.
Education
High School Diploma -
BMC Duffee High School
Fall River, MA05.2025
Languages
Spanish
Full Professional
English
Native or Bilingual
Skills
Customer service
- Cash handling
- Cleaning
- Clear communication
- Multitasking and organization
- Time management
- Taking orders
- Cleaning and sanitizing
- Safe food handling
- Basic math
- Drive-thru operations
- Food preparation
- Heavy lifting
- Store opening and closing
Teamwork and collaboration
Multitasking and organization
Time management
Clear communication
Cash handling
Cleaning
Customer engagement
Taking orders
Cleaning and sanitizing
Self-discipline
Safe food handling
Integrity and honesty
Basic math
Drive-thru operations
Food preparation
Heavy lifting
Learning agility
Store opening and closing
Crew leadership
Health code compliance
Beverage preparation
Timeline
Crew Member
Dunkin' Donuts Franchising
2023.04 - Current
High School Diploma -
BMC Duffee High School