Yadihra Ruiz
San Diego,CA
Summary
Proven track record in customer service and multitasking. Have demonstrated the ability to learn quickly and adapt, enhancing team efficiency and guest satisfaction. Skilled in working with people, ability to actively learn , handle stressful situations ensuring high-quality service in fast-paced environments. Overall knowing how to provide efficient customer satisfaction by remaining calm in busy settings.
Overview
3
3
years of professional experience
Work History
Team Member
In N Out Burger
San Diego, CA
08.2020 - 05.2021
- Kept work areas clean, organized, and safe.
- Handled cashiering, restocking and giving out orders at the same time.
- Provided a welcoming environment for customers and enhanced customer satisfaction.
- Worked as a strong team member by effectively helping in other areas outside of my title.
Restaurant Hostess
Olive Garden Restaurant
San Diego, CA
07.2022 - 08.2023
- Used strong multitasking skills by handling phone calls while attending to in-person guest needs.
- Able to handle high-pressure situations calmly and manage multiple tasks at once.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Worked as a great team member by helping servers refill drinks or take out orders.
Education
Bachelor of Science - Kinesiology
Point Loma Nazarene University
San Diego, CA05.2027
Skills
- Customer Service
- Strong multitasking
- Able to work under-pressure
- Active Learning
- Active Listening and Communication
Timeline
Restaurant Hostess
Olive Garden Restaurant
07.2022 - 08.2023
Team Member
In N Out Burger
08.2020 - 05.2021
Bachelor of Science - Kinesiology
Point Loma Nazarene University