Yadira Angeles-Medrano
Ontario,CA
Summary
I have two years in customer service/fast food. I have throughly enjoyed these jobs because of this I have brought a comfortable environment that lead to loyal customers and great customer service. I have worked both as the front and back of the house. I am highly organized and complete all my goals within a timely manner. I'm devoted to giving amazing customer service and following all safety procedures. I am coachable and able to learn new skill quickly.
Overview
2
2
years of professional experience
Work History
Team Member
Jack in the Box
Fontana, CA
12.2022 - Current
- Greeted customers upon entering the store with friendly demeanor.
- Maintained a clean and organized work area throughout shift.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Received, processed, and stocked merchandise in accordance with store policies.
- Provided customer service support to ensure satisfaction.
- Resolved customer issues promptly in a professional manner.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Identified opportunities for process improvements within the department.
- Worked hard to learn required tasks quickly to maximize performance.
- Addressed customer needs, responding to specific requests.
- Looked for ways to go above and beyond job requirements.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Upheld high standards of productivity and quality in operations.
- Operated hoists and heavy tools to move and attach parts.
- Maintained positive working relationship with fellow staff and management.
- Analyzed customer feedback to identify areas for improvement.
- Managed resource allocation to maximize team productivity.
Team Leader
Yogurtland
Chino, CA
08.2022 - 10.2022
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Ensured compliance with all safety regulations in the workplace.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Established clear expectations for employees, providing guidance when needed.
Education
High School Diploma -
Montclair High School
Montclair, CA05-2022
Skills
- Customer Service
- Cleaning
- Equipment Operation
- Cash Handling
- Complaint resolution
- Workplace Safety
- Safety understanding
- Fluent in Spanish
- Clear Communication
- Teamwork and Collaboration
- Organizing Work Stations
- Quality Inspections
- Heavy Lifting
- Money Handling
- Training and mentoring
- Positive Attitude
- Chemical Handling
- Sales and Marketing
- Lift 30-40 pounds
- Attention to Detail
- Following Instructions
- Problem-Solving
- Order Preparation
Timeline
Team Member
Jack in the Box
12.2022 - Current
Team Leader
Yogurtland
08.2022 - 10.2022
High School Diploma -
Montclair High School