Yadira Cruz
Summary
Passionate and dedicated certified nursing assistant with 12 years in long term, hospice, administrative and acute rehab nursing. Exceptional reputation for top teir patient support and care. Provided empathetic nursing support in a wide range of facilities, integrating into high pressure, demanding environments to ensure quality of care with firm understanding of medical chart management.
Compassionate CNA known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Physicians Choice Home Health & Hospice
Las Vegas, NV
05.2022 - Current
- Communicating and tracking changes with patients
- Bathing and dressing
- Personal care, including hair, skin, oral care, and nails
- Helping with toileting or incontinence care
- Light meal preparation and light housekeeping
- Tasks to ensure a clean and comfortable environment
- Spending time with patients and educating family members
CNA/Home Health Aide
United Hospice, Inc.
Henderson, NV
06.2024 - 03.2025
- Assisted pt with adls such as personal care, oral hygiene, and dressing
- Check and record vital signs, including temperature, pulse, blood pressure, and respiratory rate. They report any significant changes to the supervising nurse or healthcare team
- Provide emotional support to patients and family
- Repositioning bedbound patients , helping patients transfer to wheelchairs, and performing gentle range-of-motion exercises.
- Work closely with nurses and other healthcare professionals to monitor and report on patients' conditions, ensuring that any changes are promptly addressed
- Provide personal care in various settings the patient prefers, including homes, nursing homes, assisted living facilities, eldercare facilities or community partner's inpatient care settings
Certified Nursing Assistant/Medical Records Assistant
Sage Creek Post Acute
Las Vegas, NV
02.2018 - 04.2022
- Serve meals and help patients eat
- Take vital signs
- Turn or reposition patients who are bedridden
- Collect information about conditions and treatment plans from caregivers, nurses and doctors
- Lift patients into beds, wheelchairs, exam tables, etc.
- Answer patient calls
- Examine patients for bruises, blood in urine or other injuries/wounds
- Clean and sanitize patient areas
- Change bed sheets and restock rooms with necessary supplies
- Basic computer skills to scan, organize and access electronic health records
- Creating digital copies of paperwork and storing the records electronically
- Preparing patient charts and gathering information and documents from patients
- Coordinated requests for medical records from medical institutions/ physicians offices
Certified Nursing Assistant
Bishop Care Center
Bishop, CA
05.2015 - 02.2018
- Assisted patients with daily functions
- Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well- being.
- Provided patient with assistance with personal hygiene, physical comfort, and nutrition, and elimination, prevention of skin breakdown, rehabilitation and safety.
- Monitored vital signs, such as blood pressure and pulse.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles by following safe lifting techniques and individual resident lifting instructions.
- Documented objective data and routine aspects of patient care.
- Responded appropriately to the physical, emotional and developmental needs of patients.
Servers/ Bartender
Good Earth Yogurt
Bishop, CA
11.2016 - 11.2017
- Investigated and resolved customer's inquiries and complaints in an empathetic.
- Cross- trained and backed up other customers service managers
- Trained staff on operation procedures and company services.
- Managed work flow to exceed quality service goals.
- Prepared food items.
- Inspected and cleaned food preparation areas to ensure safe and sanitary food- handling practices.
- Verified that all storage areas and carts were clean and organized.
- Swept and washed all hard surface floors.
Department Manager
Starbucks Department Managers
Bishop, CA
06.2012 - 08.2015
- Described product to customers and accurately explained details and care of merchandise.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Effectively communicated with and supported sales, marketing and administrative teams on daily basis
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
- Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
- Helped drive sales goals and achieve monthly quotas.
- Carefully interviewed, selected, trained and supervised staff.
- Trained new employees.
- Effectively wrote schedule that met every employee need.
Education
Certified Nursing Assistant -
Cerro Coso Community College Eastern Sierra Campus
Bishop, CA 06.2014 - 09.2014
High School Diploma -
Bishop Union High School
Bishop, CA 08.2009 - 06.2013
Skills
- Vital signs
- CPR
- Basic life support
- First aid
- Patient care teamwork
- Long-term care experience
- Home health
- Alzheimer's Care
- Dementia Care
- End-of-life care
- Healthcare regulations
- Patient education
- Electronic health records
- Vital signs monitoring
- Safe lifting techniques
- Infection control practices
- HIPAA compliance
- Care coordination
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Critical thinking
- Prioritization techniques
- Emotional assistance
- Safety precautions
- BILINGUAL
- Post-surgery rehabilitation
- Physical therapy support
- Medical records processing
- Patient data entry
- Documentation accuracy
Certification
- CNA
- BLS Certification
- Driver's License
- CPR Certification
- CPR
Languages
- English
- Spanish, Expert
- English, Fluent
Work Authorization
Authorized to work in the US for any employer
Timeline
CNA/Home Health Aide
United Hospice, Inc.
06.2024 - 03.2025
CNA - Certified Nursing Assistant
Physicians Choice Home Health & Hospice
05.2022 - Current
Certified Nursing Assistant/Medical Records Assistant
Sage Creek Post Acute
02.2018 - 04.2022
Servers/ Bartender
Good Earth Yogurt
11.2016 - 11.2017
Certified Nursing Assistant
Bishop Care Center
05.2015 - 02.2018
Certified Nursing Assistant -
Cerro Coso Community College Eastern Sierra Campus
06.2014 - 09.2014
Department Manager
Starbucks Department Managers
06.2012 - 08.2015
High School Diploma -
Bishop Union High School
08.2009 - 06.2013