Yadira Gonzalez
Westminster,CA
Summary
Dynamic service representative with a proven track record at Kaiser Permanente, excelling in customer service and effective communication. Bilingual in English and Spanish, I bring strong problem-solving skills and the ability to multitask in fast-paced environments, ensuring customer satisfaction and team collaboration. CPR certified and dedicated to delivering exceptional service.
Overview
11
11
years of professional experience
Work History
Service Representative
Kaiser Permanente
Tustin, CA
09.2018 - Current
Courtesy Clerk
Kroger Inc.
Huntington Beach, USA
01.2017 - 02.2017
Cashier/Fine Jewelry
Sears Inc.
Westminster, USA
05.2016 - 12.2016
Cashier
Lupeś Taco Shop
Huntington Beach, USA
01.2014 - 03.2016
Education
Associate of Science - Respiratory Care
Orange Coast College
Costa Mesa, CA05-2025
High School Diploma -
Westminster High School
Westminster, CA01.2016
Pharmacy Technician -
Coastline ROP
01.2016
Skills
- Fluent in English and Spanish
- Computer Knowledge
- Team Player
- Responsible
- Fast-Typer
- Fast-Learner
- CPR Certified
- Customer service
- Team collaboration
- Effective communication
- Problem-solving skills
- Multitasking
- Phone etiquette
Awards
- Student of the Month for Biology, 01/01/13
- Student of the Month for Health Academy, 01/01/13
- Student of the Year for Coastline ROP Emergency Medical Responder, 01/01/14
- Student of the Month for Medical Assistant, 01/01/14
- Student of the Month for Chemistry, 01/01/14
Timeline
Service Representative
Kaiser Permanente
09.2018 - Current
Courtesy Clerk
Kroger Inc.
01.2017 - 02.2017
Cashier/Fine Jewelry
Sears Inc.
05.2016 - 12.2016
Cashier
Lupeś Taco Shop
01.2014 - 03.2016
Associate of Science - Respiratory Care
Orange Coast College
High School Diploma -
Westminster High School
Pharmacy Technician -
Coastline ROP
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