Yadira Loza
Summary
Proven leader in healthcare management, adept at enhancing team performance and patient satisfaction at Harbor Care Homes. Skilled in complex problem-solving and effective communication, ensuring high-quality service delivery. Demonstrated ability in time management and medication administration, achieving significant improvements in operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager Med Tech/Caregiver Attendant
Harbor Care Homes
05.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Vitals;Patient Care
- Medication Refills
- Medical Records
- Insurance Verifications
- Managing medications for 6 homes
Administrator/Private Caregiver
Jacquelyn Miller Estate
04.2017 - 11.2022
- Vitals
- Health Care needs/Patient care
- Meal Prep
- Managed personal and medical needs
- Managed household
Medical Assistant/Caregiver
Attentive Home Care
06.2020 - 01.2022
- Vitals
- Patient care
- Medication Administration
- Healthcare needs
Education
Certified Medical Assistant
United Education Institute
Anaheim, CA03.2012
GED -
Huntington Beach Adult School
Huntington Beach, CA06.2001
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Vitals; Patient Care
- Medication management
Accomplishments
Top in my class for injections and blood draws
Certification
- Certified Medical Assistant, U.E.I - 11years
- Certified CPR, [Company Name] - [Timeframe]
Languages
Spanish
Native or Bilingual
Timeline
Manager Med Tech/Caregiver Attendant
Harbor Care Homes
05.2022 - Current
Medical Assistant/Caregiver
Attentive Home Care
06.2020 - 01.2022
Administrator/Private Caregiver
Jacquelyn Miller Estate
04.2017 - 11.2022
Certified Medical Assistant
United Education Institute
GED -
Huntington Beach Adult School
- Certified Medical Assistant, U.E.I - 11years
- Certified CPR, [Company Name] - [Timeframe]
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